OF DUTIES This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. ESSENTIAL FUNCTIONS The incumbent will be responsible for greeting, servicing and general comfort of each passenger Provide assistance to customers with special needs, assist passengers with luggage, and boar

Perform storeroom activities such as tracking and maintaining inventory shipping, receiving, disbursements, identification of parts and supplies. MINIMUM QUALIFICATIONS Must maintain a neat and orderly work area Must be able to enter information into the SAP system Must perform all clerical functions related to the performance of these duties Must be capable of multi task

OF DUTIES The Director of Services and Standards leads a team that researches, defines, validates, documents, and communicates service standards and policies across Amtrak's network, with the goal of providing managers and frontline employees clear service guidelines and expectations related to delivering consistent high level of service to our customers while onboard trai

OF DUTIES The Sr Director Mechanical Operations has overall responsibility and oversight, within a transportation region, for the activities, processes and results emanating from various inspection, servicing and repair functions designed to enhance equipment reliability that will positively and continuously impact customer satisfaction. This role will also collaborate wit

OF DUTIES This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. ESSENTIAL FUNCTIONS The incumbent will be responsible for greeting, servicing and general comfort of each passenger Provide assistance to customers with special needs, assist passengers with luggage, and boar

OF DUTIES The Project Director is responsible for the implementation of capital improvement needed to deliver the requirements of the Seattle Maintenance facility. The position will ensure adherence to the project scope, budget, schedules and the requirements of stakeholders. The position will interface with other projects to aligne to specific enterprise strategic objecti

OF DUTIES Provides technical, logistical, and administrative support to the Manager Engineering Production for the efficient and cost effective management of large scale construction/production work on the right of way. Work in both the office and in the field in all types of weather conditions to support a 24/7 operation. ESSENTIAL FUNCTIONS Observe field activities to en

OF DUTIES Passengers will be assisted in the movement of their personal luggage or parcels within this station or station facilities. ESSENTIAL FUNCTIONS Provide wheelchair service for disabled and/or handicapped passengers Provide arm assistance to blindindividuals to and from the trains Conversant with the procedure governing the issuance of Red Cap Check NRPC Form 313 M

OF DUTIES The Director of Commercial Performance & Continuous Improvement is responsible for establishing a framework for measurement and evaluation of Amtrak's ticket revenue and ridership performance. He/she will orchestrate a series of regular working sessions with key functional leaders, culminating in a cross functional meeting, during which areas of success and oppor

OF DUTIES Reservation & Information Clerk must work closely w/traveling public as a member of the Amtrak team. Duties include working in passenger lounges, information areas, answering phones, making public address announcements. Will direct the flow of passenger traffic and assist in the boarding areas for gate control. ESSENTIAL FUNCTIONS Walk platforms and trains to ass

OF DUTIES This Road Foreman position is accountable for the safe and efficient movement of trains and for the oversight of T&E crews. It oversees and provides leadership and management oversight for agreement positions. This includes the management and monitoring of employee record keeping, efficiency testing and compliance with all Amtrak, Federal and State operating requ

OF DUTIES This position has responsibility for all aspects of managing railroad production units including oversight of manpower, scheduling, equipment, material, and supplies that support the operation as well as ensuring safe work practices. The Manager Engineering Production Independent Track Washington position requires 24/7 availability to oversee an around the clock

OF DUTIES Under the direction of the Project Director, Major Bridge Programs, the successful candidate will function as the main external and internal facing point of contact for the technical arm of the Portal North Bridge Project construction and commissioning for signal and communication scope of work. The Portal North Bridge Project is the construction of a new high le

OF DUTIES The Train Control (IETMS Positive Train Control) Principal Systems Engineer oversees major complex projects providing subject matter expertise and technical direction for Train Control Systems supports, plans, directs, and serving as a technical lead and point of escalation. The role is accountable and responsible for systems analysis, design, development, integr

OF DUTIES This position ensures our coach and sleeping car passengers' safe, comfortable, and pleasant journeys. The Auto Train Attendant can work as a Coach, Sleeping Car, Lead Service Attendant, or Chef/ Food Specialist. Coach Attendants will be required to keep assigned coaches clean for the duration of the trip, including maintenance of all restrooms. Sleeping Car Atte