16 to 30 of 46
Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue. Conducts the account management discipline in concert with corporate objectives Accountable to deliver growth of the portfolio in a manner consistent with corporate directives. Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality stan
Posted 9 days ago
Define and champion the vision, strategy and product roadmap for mobile apps and capabilities based on Kastle business goals, client feedback and utilization Conduct market research and competitive analysis to stay on top of innovations and trends in mobile within the security, safety and access control industry Steward mobile features and capabilities from conceptualization to launch and adoption
Posted 9 days ago
Lead and provide oversight of the Operators who staff the Command Center. Ensure the Video Command Center Operators are fully trained, skilled and proficient in all technologies required to execute their role. Coordinate calls for emergency services and assist with providing information and direction to responding units. Learn and manage the Immix/Sureview system, CCTV system, video recording syst
Posted 10 days ago
Identify and cultivate long term business relationships with building owners, managers, tenants, and developers Develop and plan account strategies that provide the greatest opportunity to make sales Design security systems that meet the client’s needs Write proposals, conduct presentations, and demonstrate Kastle's systems and services Generate sales that meet or exceed established goals Ma
Posted 10 days ago
Kastle Systems
- Falls Church, VA / Silver Spring, MD
Actively monitor Live Cameras and process all Video alarms and contacts received through our in house system, or any of the phones in the Operations Center, accurately and efficiently, while maintaining a professional decorum and following all designated procedures. Communicate and work with other departments to resolve client issues. Verbally and or in writing respond to all building emergency ca
Posted 10 days ago
Provide design leadership across the product, engineering and design teams to champion client needs and expectations while delivering on Kastle’s business goals and brand Define and effectively communicate design frameworks/artifacts to unify product, engineering and internal stakeholders around client focused product deliverables Establish design thinking and processes such as rapid, iterat
Posted 10 days ago
Initiates conversations and cultivates long term business relationships with top developers, architects, property management companies, condo boards and building owners. Prospect for new business by developing relationships through cold calling, trade shows, networking, appointment setting, industry associations, referrals and other lead generation techniques. Clearly articulate “Why Kastle&
Posted 10 days ago
Define and champion the vision, strategy and product roadmap for mobile apps and capabilities based on Kastle business goals, client feedback and utilization Conduct market research and competitive analysis to stay on top of innovations and trends in mobile within the security, safety and access control industry Steward mobile features and capabilities from conceptualization to launch and adoption
Posted 10 days ago
Act as project liaison between Kastle departments and client during implementation, effectively managing, coordinating and communicating the needs and expectations of all stakeholders, through coordination and attendance at client /department meetings and briefings and/or phone calls and e mails Initiate and conduct the contract review and implementation process, and generate follow up proposals a
Posted 11 days ago
Manages local, senior staff who are responsible for regional service management, ongoing client service delivery, information technology, and financial reporting Responsible for all activities relating to the creation and accomplishment of customer experience objectives, like case closure rates, first time resolution, call answer SLAs, billing resolution, and other customer related objectives Mana
Posted 12 days ago
Review Video Alarm Clips to determine if alarm was activated by a person/vehicle. Selects “Escalation” resolution when cause by person/vehicle/suspicious activity at a site. Selects “False Alarm” resolution when Remote Video Alarm was not triggered by a person/vehicle or suspicious activity. Selects “Video Issue” resolution when no video is viewable in the web a
Posted 14 days ago
Identify and cultivate long term business relationships with building owners, managers, tenants, and developers Develop and plan account strategies that provide the greatest opportunity to make sales Design security systems that meet the client’s needs Write proposals, conduct presentations, and demonstrate Company systems and services Generate sales that meet or exceed established goals Mai
Posted 14 days ago
Create test plans Create and Document test cases Perform and document risk analysis Record test progress and results Code automated tests Develop standards and procedures to determine product quality and release readiness Discover defects within software and work with software engineering for root cause analysis Drive innovation and streamline overall testing processes Identify, isolate, and track
Posted 14 days ago
Implements and maintains IT Service Management processes and best practices for a broad customer base Works across the organization to implement data protection and privacy strategies that protect our customer and employee data, but at the same time does not prevent progress within the business environment Responsible for the technical planning and implementations of data security technology acros
Posted 14 days ago
Install, service and repair Kastle access control, security components and IP Video Systems. Interface with customers to insure their complete confidence in the Kastle System. Verify completed work is documented accurately and consult with manager to resolve discrepancies. Maintain company owned vehicles, tools, equipment and individual tool issue. Maintain and protect building keys to customer bu
Posted 15 days ago
Email this Job to Yourself or a Friend
Indicates required fields