Receive passengers and inform them about boarding procedures; print, sort and distribute boarding passes to passengers Address guests by name and recognize their special occasions Explain products or services and prices, and answer questions from customers Collect outstanding balances for reservations, and collect payment vouchers from third party distributors Make and co

Assist with the operation and navigation of the vessel under the guidance of the Captain and senior crew members. Handle lines and cables during docking and undocking procedures. Perform routine maintenance and cleaning tasks to keep the vessel in top condition. Assist passengers as needed and provide exceptional customer service. Adhere to all safety protocols and regula

Provide exceptional hospitality to guests and coworkers as prescribed in RESPECT system. Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices. Provide prompt and consistent bar service to guests and servers throughout the cruise. Set up and break down bar stock and restock bar according to prescribed par specificat

Support Regional Marketing Director on local execution of annual marketing plans, promotions, and communications to drive sales for Northeast cruise products. Support local sales team by understanding marketing needs for upcoming tradeshows or client meetings and provide relevant up to date branded marketing materials. Coordinate day to day on site activities related to g

Supervise and coordinate the activities of restaurant front of house staff to ensure efficient and effective operations. Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences. Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene. Maint

Inspect food preparation and service areas to ensure observance of safe, sanitary food handling practices Provide exceptional hospitality to coworkers and guests as prescribed in Our Service System (OSS) Prepare high quality food following prescribed recipes and production specifications Receive and organize hot line food orders; portion, arrange, and garnish food for ser

Provide exceptional hospitality to guests and coworkers as prescribed in our Respect Service System (RSS) Provide guests with water, coffee/tea, and bread service throughout the meal Bus used and unneeded dishes and glassware from guests tables to galley Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning Maintain the cleanliness

Provide exceptional hospitality to guests and coworkers as prescribed in Our Service System (OSS) Responsible for creating and maintaining a safe work environment aboard the vessel, focusing constantly on the safety of all guests and shipmates Actively participate in meetings including the Manager pre cruise briefing Oversee the setting of assigned deck(s), including pack

Handle mooring lines during docking or undocking of the vessel Assist with filling potable water, bunkering, discharging black/grey water and connect / disconnect shore power as directed Perform operational duties as instructed by the Captain or Deck Officer Conduct at sea personnel transfer and cargo operations in all weather conditions Perform lookout duties while under

Handle mooring lines during docking or undocking of the vessel. Assist with filling potable water, bunkering, discharging black/grey water and connect / disconnect shore power as directed. Perform operational duties as instructed by the Captain or Deck Officer. Conduct at sea personnel transfer and cargo operations in all weather conditions. Perform lookout duties while u

Safely operate vessel in accordance with all United States Coast Guard (USCG) regulations, COLREGs, FCC, Class Society, internal Seaward guidelines and other pertinent regulatory agencies. Provide the highest standards of operation , remaining fully aware of multiple issues such as wake generation and mitigation, vessel traffic, sea conditions, visibility and other enviro

Maintain duties of Officer of the Watch set by the Master (watch schedule). The watch schedule may be altered by the Master to suit the trade of the vessel but must comply with STCW requirements for watch keeping. Determining the vessels stability, cargo limitations with all related weight calculations to determine the requirements of the vessel's stability. Liaising with

Provide exceptional hospitality to guests and coworkers as prescribed in RESPECT Follow safety procedures in order to ensure the protection of passengers and vessel Participate in routine safety drills to prepare for major incidents Handle lines to moor vessels to pier Stand watch in ships' bows, sterns, or bridge wings in order to look for obstructions in a ship's path o

Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT service system Operate dish machine; ensures all dishes are cleaned, organized, and stored appropriately Ensure that dishwasher is in proper working order; responsible for routine cleaning of equipment and refilling chemicals as needed Test and document dish machine temperature and saniti

Inspect food preparation and service areas to ensure observance of safe, sanitary food handling practices Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT service system Prepare high quality food following prescribed recipes and production specifications Receive and organize hot line food orders; portion, arrange, and garnish food for s