Handle daily inbound and outbound collection calls to customers, reconciling customer problems, following up on open issues, documenting customer notes, providing excellent customer service, handling incoming calls from internal and external customers, processing orders from a credit perspective and all other assigned daily credit and collection programs. Maintain communi

50% Prepares and sends information to customers in many different forms. 5% Sends information on any product being promoted via mass mailings. 35% Participates in special projects and performs other duties as required. 5% Primary mail carrier. 5% Compiles and submits daily/weekly reports as needed. SPECIFIC KNOWLE DGE & SKILLS Inventory reconciliation and control Software

Provides repair services to customers in a courteous and professional manner. May also provide basic installation services to customers on an as needed basis. Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services. Complete all on site installation, repair maintenance and test tasks under supervision