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Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.
Here at Appian, we're passionate about automation, speed, and efficiency; and the CIO department is a great place to apply these values! From Information Security, Business Technology, to Solution Engineering, joining Appian will provide you with the opportunity to lead technical strategy, execution and communication for all applications to support Appian employees, customers, and partners across the world. Join us, as we work collaboratively to grow Appian across the world.
Our Business Technology team is looking for an Audio Visual Engineer to support video conference meeting solutions for all conference spaces within Appian offices, and serve as a broadcast or AV subject matter expert at large. They will own the delivery, setup, testing, and operations of AV equipment for Appian events around the world, and be the point-of-contact on troubleshooting any day-to-day equipment issues. We're looking for someone customer oriented, professional, and with an interest in partnering with the organization to provide high quality meetings and events.
This role is based at Appian's Headquarters in McLean, VA. Employees hired for this position will have the opportunity to work in a flexible, hybrid environment. It will also include occasional travel to support Appian events and offices around the world.
To be successful in this role, you will need to:
- Support meetings in all conference spaces within HQ and video conference meeting solutions.
- Serve as a Broadcast/Audio Visual subject matter expert on high level events.
- Deliver, set-up, test, and operate audio-visual equipment for large scale events.
- Educate staff and customers on the basics of all AV equipment in the facility.
- Monitor and respond to queries via IT Service Desk cases, chat, email, and phone.
- Maintain and troubleshoot equipment issues, sometimes providing on-call resolution for mission critical AV issues. Document solutions within the case management system.
- Keep AV storerooms organized and well managed.
- Travel occasionally (3-5 times a year) to support Appian events and offices around the world.
Basic qualifications:
- Bachelor's degree, preferably in an AV or information technology field - or professional experience within a similar capacity.
- 2-5+ years professional experience as an AV technician, preferably in a corporate office environment
- Familiarity with digital conferencing technologies: Google Meet (preferred) Zoom, and Teams.
- Experience with AV equipment such as QSC, Creston, Extron, Blackmagic, Epiphan Pearl and PTZ Cameras.
Tools and Resource
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
About Appian
Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations-resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]
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Appian Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, genetic information, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-worker, Pay Transparency Nondiscrimination. Appian provides reasonable accommodations to applicants and employees in accordance with all applicable laws.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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Appian is an equal opportunity employer