Alumni Affairs and Constituent Relations

Responsible for the day-to-day operation and upkeep of the facility. Coordinates event space rentals and logistics, as well as the marketing and promotion of the venue to external constituents.

Key Responsibilities:

• Lead contact and coordinator for items related to the scheduling, maintenance and performance of Hasselmann Alumni House
• Responsible for the marketing and promotion of rental offerings for external events through all communication channels including website and social media
• Maintain quality service by enforcing the highest quality and customer service standards, analyze and resolve quality and customer service problems; identify trends; recommend system improvements
• Prepare (and execute where appropriate) all policies, rates, invoices and event contracts to facilitate the management and utilization of the facility
• Develop and prepare quarterly facilities usage and earnings spreadsheets for the Association and the alumni association Board of Directors
• Responsible for preparing all deposits of fees and reviewing building services expenditures in conjunction with the Association accountant
• Assist in the management of yearly budgets
• Hire, train, supervise and administer payroll for the student operations/tech assistants employed by the Association
• Manage and maintain a monthly work schedule as it relates to the various events/meetings scheduled at the facility
• Serve as the primary liaison to university parking, custodial services, maintenance operations, security and grounds keeping
• Supervise and coordinate activities which require maintenance or custodial personnel
• Execute care and inventory of building spaces, furniture, equipment, AV and lighting systems, dishes, linens and decor
• Plan, assign, review and approve all setup and operations. Inspect space and equipment for repair and/or cleaning needs daily
• Assure compliance with building, fire and safety codes during events and repair activities
• Recommend replacement or acquisition of items needed for specific events
• Perform product searches and prepare bid specifications for procurement
• Job responsibilities listed herein are a general description of typical job duties, responsibilities, qualifications and physical demands of the incumbents but should not be considered all-encompassing as actual responsibilities may additionally include other duties as assigned
• Assist the Miner Alumni Association with internal events and activities as assigned
• Availability to work alumni and student events on evenings and weekends

A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

• Bachelor's degree in hotel, restaurant and institution management, business, marketing or food related area or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired
• Two to three years of events planning and/or facilities management and marketing.

The anticipated hiring range for this position has been established as $52,223-$64,860 annually.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS 9E
University Title: ASSISTANT MANAGER HOSPITALITY SERVICES
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Applications will be accepted until this position is filled.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call Human Resources at 573-341-4241.

To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.