NaphCare has an exceptional opportunity for a Medical Scheduler to join our team at Federal Correctional Complex (FCC) Petersburg in Hopewell, VA. The Medical Scheduler will schedule all Federal Bureau of Prisons (BOP) requested appointments and secure all medical records for those appointments. The ideal candidate will demonstrate a strong working knowledge of medical terminology and medical records while possessing strong verbal and written communication skills.

NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need. Be part of a world-class team of professionals who are revolutionizing correctional healthcare.

Performance Expectations:

• Utilize healthcare experience to:
  • Assist with reviewing medical records and authorization scenarios in support of NaphCare's clients and patients.
  • Schedule and verify appointments.
  • Assist with maintaining a calendar and utilizing technology to maximize efficiencies of the scheduling process
• Demonstrate skills in accuracy and multitasking with a a strong attention to detail and a commitment to customer service throughout the scheduling process.
• Demonstrate a high comfort level in working with large volumes of data.
• Maintain confidentiality when managing medical records, patient data, and NaphCare processes.
• Additional duties and specific projects as assigned.

Performance Requirements:

• High School diploma or higher.
• Minimum of two (2) years' experience scheduling appointments and/or procedures in a multi-specialty clinic, provider's office or hospital setting.
• Ability to prioritize and meet deadlines is critical in this role.
• Strong working knowledge of medical terminology while possessing strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite required.

Equal Opportunity Employer: disability/veteran

Outstanding Benefits Package:

NaphCare offers competitive benefits, including health, prescription, dental, Employment Assistance Program (EAP) services, vision and 401(k). NaphCare offers term life insurance at no cost to the employee and also provides PTO, paid holidays and an array of voluntary benefits. Employees enrolled in our health insurance program receive prescriptions free of charge when filled at our in-house pharmacy or mail order program.