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About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
- Interpret and report on network anomalies to the team, management and customer
- Escalate for resolution of network anomalies
- Available to submit daily network status report prior to 0700 each business day
- Submit after action reports to management and customer as required
- Provide pro-active network monitoring of potential jeopardy situations to the network or circuits using Telenium and other Network Management Systems
- Develop and maintain availability metrics for SONET, Carrier Ethernet and Wavelength services
- Present network and circuit updates at regular meetings
- Provide updates and feedback to management and the customer
- Assist with new proposals
- Develop and maintain standard operating procedures
- Mentor team members on Operations and Maintenance (O&M) processes and procedures
- Understands and adheres to company policies and practices
- Demonstrated experience with SONET based, metro fiber networks, next-generation DWDM systems and IP based systems
- Previous experience with broadband circuit maintenance/restoration, provisioning databases and circuit activations preferred
- Ability to relate technical issues to management and Government personnel
- Prior experience with Infinera, , Ciena, suite of optical and Layer 2 network equipment and network management systems
- Previous experience with Government networks and customers preferred
- Previous experience with TIRKS preferred
- Previous experience with Lumen and commercial applications a plus
- Previous experience with Telenium and Network Management Systems for identifying and monitoring network anomalies preferred
- Ability to interface in a professional manner with management and customer is essential
- Associate degree in Engineering, Electronics, Software, or Networks preferred; or a related technical or vocational education or equivalent experience
- Seven or more years applicable work experience
- Current SSBI preferred
- US Citizenship required
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$67,340 - $89,780 in these states: WV
$74070 - $98760 in these states: MD VA WA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 333356
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
74070
98760
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Application Deadline
05/30/2024