At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department OverviewThe US Federal Governments Markets Division is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse work force creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Federal Systems Technology department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to The US Federal Government. This position provides contractual, administrative and operational support for the U.S. Air Force's Global Sustainment Program at Motorola, which supports the U.S. Air Force's worldwide Enterprise Land Mobile Radio System (LMR) providing public safety communications for the U.S. Air Force, Space Force and Army.Job DescriptionUS Air Force Land Mobile Radio (LMR) system today is a robust, ultra-complex, multi-zone ASTRO systems on different system releases and using varying technologies.This position will work with the Motorola's Air Force Service Team, Presale and Postsale teams, engineering, project managers, customer service managers, the Air Force Program Manager and DoD Director of Global Sustainment. This position will support the Air Force Team at Motorola with administrative, contractual, logistical and operation support. Some, but not all duties may include logistics and shipping, logistics planning, administrative reports, editing and reviewing reports, assisting with financials, contractual loading and support, conference call setup and support, ordering and procurement, order tracking, inventory tracking, oversight of administrative processes or dcustomer deliverables, ticket handling and assignment and other duties needed to support the U.S. Air Force.
Responsibilities include providing administrative support to the Program and Program personnel, Director of DoD Sustainment Services and Program Manager.
Read and understand contracts and contract requirements.
Provide administrative support to the team and management
Provide logistics planning and on-site support if needed
Assist with tracking and managing tickets for system related issues and other company or government systems
Coordinate, develop, format, review, edit and submit system reports and government CDRL's, without errors, to management, for review prior to being sent to the Air Force
Assist with loading of contracts into contract management tools
Provide basic financial and budget support
Providing operational system support
Assisting with or ordering and procurement of supplies and equipment
All other duties as assigned by the Program Manager or Director
Specific Knowledge/Skills:
A bachelors degree (may be substituted with equivalent work experience in this field as determined by the hiring manager)
Proficiency in MS Word, Excel, Outlook, Google apps and Google suites, and other evelavant systems
Excellent communications skills, including interpersonal skills
Strong self management skills and a high work ethic
Results driven and oriented
The ability to read, understand and interpret contracts as well as understanding basic financial accounting principles and budgets
Excellent writing skills and the ability to proofread, edit and format written documents and reports to a high professional level, within minimal errors
Must have a current, valid driver's license and no traffic violations that would not permit driving for work
Must be able to report to the Richmond Office as a work location
Personal Traits:
Strong self-management skills and interpersonal communication skills to work closely with Motorola's customers and subcontractors (MSS) community, as well Engineering, Project Management, customer service teams, and management
Self-motivated and self-managed to perform the required duties at a distance from direct supervision
Ability to solve customer problems quickly, efficiently during stressful situations
Excellent communication (oral and written) skills and must also have high sense of urgency, strong work ethic and is results oriented
The ability to learn new skills, systems and technologies
Preferred Qualifications:
Experience reviewing, editing and formatting reports for executive level personnel
Experience in providing executive level administrative support, including logistics, policy/SOP development and making recommendations to executive level managers
Experience in assisting with with basic finances and budgets
Experience in or supporting public safety or public safety communications
*Travel may be required up to 5%*
Basic RequirementsOur U.S.Benefitsinclude:
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.