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Facilities Manager
Richmond, VA
Job Description
What this job involves -
The facility manager is responsible for managing the day-to-day client activities for the assigned property/facility and may have oversight of multiple locations. The candidate must be able to organize and prioritize multiple tasks, effectively manage through stressful situations, and consistently make effective and high-quality decisions. The candidate will have overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment and supplies, and occupancy services. It is crucial for the facility manager to develop and effectively manage client and customer relations by providing valuable insights that effectually integrate innovations which foster efficiency, competitiveness, and growth.
What is your day to day?
* Responsible for overseeing all facilities management for a specific site(s) by ensuring client satisfaction with Facility/Property Management by providing a seamless interface with client through organization, leadership, responsiveness, and creativity.
* Effective management of supplier base to attain cost savings targets.
* Support the Regional Facility Manager in the implementation of short and long-term projects for the client.
* Develop and implement innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
* Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.
* Oversee the development and management of the capital and expense budgets by interfacing closely with the client representative.
* Develop monthly/quarterly variance reporting on all operating budgets for each property in a timely basis.
* Assist with the development and implementation of the annual management plan for the buildings within the area.
* Responsible for the submission of all internal audit
* Monitor overall workflow to assure timely completion within established SLA's.
* Implement vest practices and monitor their effectiveness and keeping the Client informed on the value-add measures being implemented.
* Conduct inspections to assure consistent delivery of services.
* Ensure an effective communication protocol is in place for both JLL and Client to include peers, subordinate, senior managers, vendors, and customers.
* Respond promptly and accurately to email and phone communications.
* Actively participate in meetings, by sharing ideas and solutions as may be appropriate.
* Instill a high level of performance expectations from team members with a heightened client focus and with open and timely communication across the organization.
* Have a strong focus ensuring JLL staff and 3rd party vendor partners meet all EHS, SLA, KPI, satisfaction surveys and Scope of Work (SOP) requirements.
Desired experience and technical skills
Required:
* Required Knowledge, Skills, and Abilities (KSA)
* Minimum of 3 years industry experience required either in the corporate environment, third party service provider, or as a consultant.
* Strong organizational and management skills
* Strong presentation and communication skills
* Superior people management and client relationship skills
* Ability to plan and manage within budget and time constraints.
* Excellent verbal and written communication skills
* Experience with managing multiple vendors and projects.
Mechanical Systems
* HVAC/R (Heating, Ventilating, Air conditioning and Refrigeration)
* Indoor Air Quality
* Temperature Control
* Building Exhaust Systems
* Preventative Maintenance (Scheduled maintenance to prevent break down)
* Elevator Maintenance
* Backflow Preventers
Building Systems
* Building Automation Systems
* Building Monitoring systems
Supervisory Responsibilities
* In consultation and collaboration with the Regional Facility Manager, oversee operations, staffing, performance, and development of the Facility/Property Management service delivery staff.
* Coordinate discussions with each direct report regarding goal setting, performance reviews, career development planning, and incentive/salary administration.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
The facility manager is responsible for managing the day-to-day client activities for the assigned property/facility and may have oversight of multiple locations. The candidate must be able to organize and prioritize multiple tasks, effectively manage through stressful situations, and consistently make effective and high-quality decisions. The candidate will have overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment and supplies, and occupancy services. It is crucial for the facility manager to develop and effectively manage client and customer relations by providing valuable insights that effectually integrate innovations which foster efficiency, competitiveness, and growth.
What is your day to day?
* Responsible for overseeing all facilities management for a specific site(s) by ensuring client satisfaction with Facility/Property Management by providing a seamless interface with client through organization, leadership, responsiveness, and creativity.
* Effective management of supplier base to attain cost savings targets.
* Support the Regional Facility Manager in the implementation of short and long-term projects for the client.
* Develop and implement innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
* Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.
* Oversee the development and management of the capital and expense budgets by interfacing closely with the client representative.
* Develop monthly/quarterly variance reporting on all operating budgets for each property in a timely basis.
* Assist with the development and implementation of the annual management plan for the buildings within the area.
* Responsible for the submission of all internal audit
* Monitor overall workflow to assure timely completion within established SLA's.
* Implement vest practices and monitor their effectiveness and keeping the Client informed on the value-add measures being implemented.
* Conduct inspections to assure consistent delivery of services.
* Ensure an effective communication protocol is in place for both JLL and Client to include peers, subordinate, senior managers, vendors, and customers.
* Respond promptly and accurately to email and phone communications.
* Actively participate in meetings, by sharing ideas and solutions as may be appropriate.
* Instill a high level of performance expectations from team members with a heightened client focus and with open and timely communication across the organization.
* Have a strong focus ensuring JLL staff and 3rd party vendor partners meet all EHS, SLA, KPI, satisfaction surveys and Scope of Work (SOP) requirements.
Desired experience and technical skills
Required:
* Required Knowledge, Skills, and Abilities (KSA)
* Minimum of 3 years industry experience required either in the corporate environment, third party service provider, or as a consultant.
* Strong organizational and management skills
* Strong presentation and communication skills
* Superior people management and client relationship skills
* Ability to plan and manage within budget and time constraints.
* Excellent verbal and written communication skills
* Experience with managing multiple vendors and projects.
Mechanical Systems
* HVAC/R (Heating, Ventilating, Air conditioning and Refrigeration)
* Indoor Air Quality
* Temperature Control
* Building Exhaust Systems
* Preventative Maintenance (Scheduled maintenance to prevent break down)
* Elevator Maintenance
* Backflow Preventers
Building Systems
* Building Automation Systems
* Building Monitoring systems
Supervisory Responsibilities
* In consultation and collaboration with the Regional Facility Manager, oversee operations, staffing, performance, and development of the Facility/Property Management service delivery staff.
* Coordinate discussions with each direct report regarding goal setting, performance reviews, career development planning, and incentive/salary administration.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
3+ years
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