City/State

Overview

Work Shift

Sentara Health is seeking to hire a qualified individual to join our team as a Business Operations Coordinator

Position Status: Full-time, Day Shift

This is a hybrid position, 3 days in office (Norfolk, VA) and remainder remote. Wednesday is the team day everyone is in the office.

Position Location: Sentara Park, Norfolk, Virginia

Standard Working Hours: 8:00AM to 5:00PM (ET).

Position Summary:

Business Operations Coordinator - Managed Care Contracting

• Provide administrative support for Managed Care Contracting departmental leadership and initiatives as applicable.

• Support Managed Care Contracting staff in maintaining strong relationships with key third payor contacts on behalf of Sentara Health.

• Manage the organization and filing of third party payer contracts - this includes managing paper and electronic filing systems.

• In conjunction with other members of the Managed Care Contracting team, participate in the development, communication and implementation of financial and operational requirements of third party payer contracts.

• Complete and process third party payer credentialing and re-credentialing applications for Sentara Health - this includes but is not limited to Sentara's hospitals, ASCs, and ancillary divisions.

• Manage and update the department's specialized credentialing databases.

• Exercise excellent communication and intrapersonal skills to coordinate the retrieval of accreditation, licensure and other pertinent supporting credentialing documentation across Sentara leadership teams, departments and entities.

• Coordinate processes from various Sentara Health departments to meet the needs of prospective and currently assigned third party payors.

• Assist with the resolution of Managed Care issues regarding registration, patient accounting, utilization and medical management.

• Participate in managed care meetings between key payors and Sentara Healthcare department heads as needed and as applicable.

• Spearhead other Managed Care Contracting initiatives and day-to-day activities as applicable.

Minimum Requirements:

• Bachelor's Level Degree ( Bus Administration, Finance, Healthcare Management/Administration)
• 2 years related experience
• Organizational skills, detailed oriented and proficient experience level Microsoft office products
• Strong administrative experience

Diversity and Inclusion at Sentara

Our vision is that everyone brings the strengths that come with diversity to work with them every day. When we are achieving our vision, we have team members that feel they belong and can be their authentic selves, and our workforce is reflective of the communities we serve.

We are realizing this vision through our Diversity and Inclusion strategy, which has three pillars: A diverse and talented workforce, an inclusive and supportive workplace, and outreach and engagement with our community. We have made remarkable strides in these areas over the past several years and, as our world continues to evolve, we know our work is never done.

Our strategies focus on bothstructural inclusion, which looks at our organizational structures, processes, and practices; as well asbehavioral inclusion, which evaluates our mindsets, skillsets, and relationships. Together, these strategies are moving our organization forward in an environment that fosters a culture of mutual respect and belonging for all.

Please visit the link below to learn more about Sentara's commitment to diversity and inclusion:

SentaraOverview
For more than a decade, Modern Healthcare magazine has ranked Sentara Health as one of the nation's top integrated healthcare systems. That's because we are dedicated to growth, innovation, and patient safety at more than 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals.

Sentara Benefits
As the third-largest employer in Virginia, Sentara Health was named by Forbes Magazine as one of America's best large employers. We offer a variety of amenities to our employees, including, but not limited to:

• Medical, Dental, and Vision Insurance
• Paid Annual Leave, Sick Leave
• Flexible Spending Accounts
• Retirement funds with matching contribution
• Supplemental insurance policies, including legal, Life Insurance and AD&D among others
• Work Perks program including discounted movie and theme park tickets among other great deals
• Opportunities for further advancement within our organization

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within avibrant, creative, and highly productive workplace. For information about our employee benefits, please visit:

Join our team!We are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, and growth!

Please Note:The yearly Flu Vaccination is required for employment.

Note: Sentara Health offers employees comprehensive health care and retirement benefits designed with you and your family's well-beingin mind. Ourbenefits packages are designed to change with you by meeting yourneeds now and anticipating what comes next. You have a variety of options for medical, dental and vision insurance, life insurance, disability, and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time and paid parental leave. Team Members have the opportunity to earn an annual flat amount Bonus payment if established system and employee eligibility criteria is met.

Job Summary

Qualifications:

Skills

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission "to improve health every day," this is a tobacco-free environment.