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Position Description
Do you have a passion for helping others? Are you interested in the dynamic field of organ donation and transplantation? We are seeking a patient safety or clinical quality professional to join our team of nurses and social workers. Join us as we travel throughout the country to transplant hospitals and organ procurement organizations conducting compliance reviews and educating the transplant community. The Site Surveyor's primary responsibilities include monitoring, verifying, and evaluating member compliance with OPTN/UNOS Bylaws and Policies. The Site Surveyor will contact member hospitals, schedule surveys, review prior history and sample records, and then travel onsite to conduct the review.
Key Responsibilities:
* Plan and conduct onsite and desk chart reviews of member organizations to monitor, track and report on compliance with established OPTN Obligations.
* Design, develop and deliver member education presentations.
* Review, analyze and document results of each survey.
* Prepare survey reports summarizing potential policy violations/other findings and recommendations for members and/or the OPTN Membership and Professional Standards Committee (MPSC) as determined by findings.
* Evaluate findings and analyze for potential policy violations, educate members, and prepare documentation consistent with confidential medical peer review requirements.
* Review corrective action plans for thoroughness and effectiveness in assisting members to comply with OPTN Obligations.
* Assist during the investigation of special cases involving allegations of non-compliance with OPTN Obligations and/or issues that pose an imminent threat to public health and patient safety.
* Participate in team and department-wide process improvement projects.
* Review and analyze past member survey results and other potential policy violations referred to the MPSC.
* Assist in the design and development of an audit plan, which includes, but is not limited to, interviews and a comprehensive medical record review.
* Apply basic investigative techniques during on-site investigations, including interviews and medical record reviews.
* Review, analyze and document results of the interviews and medical record review.
* Assist in the preparation of initial and final reports and recommendations for members, UNOS Committees and/or HRSA as appropriate.
* Prepare and present documentation to HRSA as appropriate.
Minimum Requirements
2 years of nursing, patient safety, clinical quality assurance or other related experience
Critical Skills
* Working knowledge of all pertinent medical terminology.
* Experience in conducting medical record reviews and analyses.
* Working knowledge of principles and technical methodology of auditing, utilization review, quality assurance, and patient safety strongly preferred.
* Strong analytical and critical thinking skills required.
* Self directed, detail oriented professional with excellent organizational skills required.
* Superb oral and written communication skills, including public speaking skills.
* Multi-task and produce a quality work product under stress and demanding deadlines required.
Additional Skills & Qualifications
* Clinical experience in transplantation preferred.
* Conduct basic investigations preferred.
* Participation in unit's quality council or peer review committee preferred.
* Creatively problem solve and proactively adapt work processes to proactively address imminent issues required.
* Focus on customer service to continually enhance member satisfaction.
* Effectively contribute and collaborate with other Member Quality and UNOS staff on group projects.
* Strong interpersonal skills for interaction with all levels of UNOS management and the medical community.
* Microsoft Office suite proficiency required.
* Experience working with the Salesforce and SharePoint platforms preferred.
Education
4-year degree in Nursing, Healthcare Administration or other related field of study, or equivalent work experience. Active, unrestricted RN or BSN preferred.
Physical Requirements
* General office demands
* Some overnight travel within the US required
The United Network for Organ Sharing (UNOS) coordinates the nation's organ transplant system, providing vital services to meet the needs of men, women and children awaiting lifesaving organ transplants. Based in Richmond, Va., UNOS is a private, nonprofit membership organization.
UNOS members encompass every transplant hospital, tissue matching laboratory and organ procurement organization in the United States, as well as voluntary health and professional societies, ethicists, transplant patients and organ donor advocates.
UNOS is a great place to work! We have been named a by the Richmond Times-Dispatch for 10 years in a row.
UNOS is V3-certified! V3- Certified companies work with the Department of Veterans Services and other strategic partners to support Virginia's Veterans.
For information on UNOS, including more information on employee benefits, take a look at the .
Must be authorized to work in the US. Sponsorship is not available for this position.
No Agencies Please.
UNOS provide equal employment opportunity for all applicants and employees. It will not unlawfully discriminate or permit harassment against any employee or applicant on the basis of race, ethnicity, color, religion, national origin, gender, age, disability, familial or marital status, military or veteran status, sexual orientation, gender identity and expression, genetic information, or any other characteristics or classification protected under applicable law ("protected categories"). This policy applies not only to hiring, but also to working conditions, benefits and privileges of employment, training, appointments for advancement, transfers, layoffs, recalls, terminations of employment and all other terms and conditions of employment.
UNOS is also an affirmative action employer. It takes affirmative action to recruit and provide opportunities for advancement to qualified females and minorities, individuals with disabilities, special disabled veterans and other protected veterans. It hires and promotes based on job-related requirements and individual qualifications. Action is taken to ensure the fulfillment of this policy as to all phases of the employment process including hiring, placement, training, upgrading, transfers and/or demotions, recruiting, layoffs and termination of employment.
UNOS invites individuals with disabilities and protected veterans to identify themselves, if they wish to do so. Such communication will be kept as confidential as possible and will be used only in accordance with the law. Candidates may contact the EEO/AA Officer at to self-identify or request an accommodation.
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United Network for Organ Sharing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or disability.