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Job Description
The Operations Manager for Perry Place plays a pivotal role in ensuring the efficient and effective operation of a large university dining center, working under the direction of the Assistant Director and Executive Chef and adhering to franchise and Virginia Tech Dining standards. This position is responsible for overseeing various aspects of restaurant management, including staff supervision, food handling and safety, sanitation, and guest satisfaction. The Operations Manager also plays a crucial role in leadership, training, and fostering a team environment. The Operations Manager will collaborate closely with the Assistant Director and Executive Chef to maintain high-quality service and customer satisfaction while managing all operational and administrative aspects of the restaurant.
Required Qualifications
* High school diploma or equivalent.
* Previous experience in restaurant or food service management.
* Strong leadership and communication skills.
* Experience with employee relations, training, and performance evaluations.
* Proficiency in food safety regulations, including HACCP and ServeSafe.
* Excellent problem-solving and decision-making abilities.
* Strong organizational and time management skills.
* Flexibility to work in a dynamic and fast-paced environment.
* Commitment to maintaining high standards of quality, safety, and sanitation.
Preferred Qualifications
* Bachelor's degree in Hospitality Management, Food Service Management, related field, or significant management experience of similar position.
* Knowledge of franchise standards and Virginia Tech Dining policies.
* Strong leadership and communication skills.
Pay Band
4
Appointment Type
Regular
Salary Information
Salary $48,000 - $52,000 and commensurate with experience
Review Date
January 10, 2024
Additional Information
The successful candidate will be required to have a criminal conviction check and a driving check with a safe driving record.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight , a , a college, , and . The university has a significant presence across Virginia, including the in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous and . A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Anna McClure at anna86@vt.edu during regular business hours at least 10 business days prior to the event.
About Student Affairs:
Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to serving in . We seek candidates who adopt and practice our , which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all students by demonstrating, supporting, and operationalizing our . If you are someone dedicated to ensuring student success, then we want you to consider being a part of our team!
About Dining Services:
Virginia Tech has built a reputation for outstanding dining. Our dining program stays at the leading edge of national trends.
Customers report high overall satisfaction and appreciate the variety of dining options available on campus. Recent customer comments such as "I brag about our food service to my friends and family" illustrate that the Virginia Tech students share our pride in the dining program.
- Dining Services serves approximately 7.5 million meals per year.
- Total on-campus sales of $71.2 million annually
- Current national brand annual gross sales of over $9.5 million
- Largest single employer on campus, employing over 2,200 people.
Approximately 19,000 dining plan holders with debit-style plans that can be used in any of the dining centers.