Are you a person who excels at organizing events, and supervising temporary or seasonal staff? If yes, you might be a great fit for a Field Support Analyst!

PRIMARY PURPOSE

The primary focus of this position will be planning and supervising field efforts in support of consulting engagements. This will include but is not limited to overnight travel to fielding locations, supervision and training of interviewers, surveyors, and subcontracted staff, as well as troubleshooting equipment used for research data collection. This role performs a wide range of analytical tasks to manage intermediate-sized projects and manages junior staff.

As a member of our team, you love to travel and experience the unknown while working with a team of staff. You are an outgoing people person who models excellent behavior that compels others to swiftly follow but who is also not afraid to coach staff. Dependability, punctuality, and effective communication are inherent qualities that you pride yourself in. Colleagues characterize you as a positive team player, a proficient communicator, an efficient task manager, who is nimble and adapts seamlessly to changing demands. Whether employing a charismatic or coaching management style, overseeing a team of 5-20 staff members feels like second nature to you. To be considered, please submit resume and cover letter here:

https://rsg.clearcompany.com/careers/jobs/caa54f88-81f8-9bc7-115c-9e8a094a7bcb/apply?source=2874991-CS-20573

RESPONSIBILITIES

• Participates in, leads, or supervises a variety of field-based work and data collection activities (e.g. note taking, transcribing, and interviews)
• Coordinate with clients and subcontractors to plan fieldwork efforts on transit, airports, and other intercept locations.
• Train, troubleshoot, and assist field staff with the usage of tech equipment, including operating tablets used for data collection, survey software, wired and wireless internet, and basic hardware and software.
• Works independently and as part of project teams supporting a variety of projects
• Manages small projects or parts of larger projects with an increasing amount of responsibility
• Working with project managers designs and develops components of research that are aligned with standard protocols, project goals, and client needs.
• Organizes data using appropriate tools (e.g. R, Python, SQL, Excel, SPSS)
• Performs a wide range of analytical tasks, including data handling and analysis
• Prepares and participates in client meetings and may present elements of reports to clients
• Manages relationships with vendors and partners for specific projects.
• Provides mentorship to junior staff on expected data collection, data handling and analysis methods

QUALIFICATIONS

Required Education

• Bachelor's or Master's degree in transportation, market research, statistics, math, economics, psychology, geography, engineering, or a similarly relevant field of study

Required Experience

• 3-5 years of professional experience, prior experience with research method

Preferred Experience:

• 2 years of experience in a supervisory role, managing 5 or more people
• Prior surveying experience, especially with tablet and paper surveys
• Understanding of, and previous experience with, social science methodology and concepts

Preferred Knowledge, Skills, and Abilities

• Resourceful, quick on their feet, and a "can-do" attitude for solving logistical problems quickly
• Does not mind uncertainty and considers unknown situations as fun challenges.
• Not afraid to go "off-the-beaten path" and surveying on transit (bus, trains, light rail), airports, and other locations in large and smaller cities.
• Not bothered by periods of intensive domestic travel throughout the US during fielding times (especially spring and fall) with overnight travel (about 15-25% travel).
• During fielding periods, not bothered by non-standard working hours (early AMs or late PMs), occasionally on weekends.

Required Knowledge, Skills, and Abilities

• Experience in one or more RSG domains
• Demonstrated quantitative analytics and problem-solving skills
• Extremely organized, detail-oriented, resourceful and flexible
• Demonstrated ability to deliver high quality work on a timeline in a high pressure environment
• Demonstrated ability in written and verbal communication with team members and clients
• Demonstrated professional confidence
• Demonstrated ability to present to clients and in public forums
• Demonstrated ability to apply and teach a broad range of advanced analytic techniques using statistical packages (R, Python, SPSS, Excel)
• Demonstrated ability to work both independently and on a team
• Demonstrated project management skills
• Effective interpersonal skills
• Demonstrated experience in research methods and/or behavioral modeling
• Ability to organize, lead and/or supervise fieldwork

PHYSICAL DEMANDS

• Requires periodic travel
• Frequently involves standing or sitting for prolonged periods.
• Operates a computer and other office machinery, such as a calculator, copy machine or computer printer.
• Frequently communicates with colleagues and clients. Must be able to exchange accurate information in these situations.

RSG is not currently accepting H-1B applicants for this position. EEO/AA Employer/ Vet/ Disabled.

CORPORATE VALUES

• Honor Commitments: We make commitments to our clients, collaborators, colleagues, and community and we stick to them. Our commitments are rooted in strong ethics, honesty, and integrity.
• Embrace the Challenge: We enjoy and take pride in what we do. We are eager to take on challenges, be innovative, and put in the work required. We continuously strive to learn, share, and develop professionally.
• Play as a Team: We respect the people we work with and enjoy working together in a collaborative, trust-based environment. We value diversity of thought and open communication. We support each other to deliver quality work, and to grow as individuals and as a team.
• Think like an Owner: We constantly look for opportunities to provide more value. We provide a flexible environment to encourage people to explore new directions and to take ownership of their own and RSG's success.