Job Description

The IT Specialist assists with providing IT-related support for faculty, staff, and research students within the department of Biological Sciences. Responsibilities of the IT Specialist include, but are not limited to: setting up and deploying computers, repairing and upgrading computers, managing the department's computer inventory, submitting software for approved use to the licensing office, poster printing, endpoint management, and assisting the Sr. IT Support Technician with a variety of other tasks as necessary.

Required Qualifications

* Experience installing, troubleshooting, and repairing a variety of both internal and external computer hardware components.
* Experience installing, using, and troubleshooting Windows and OS X operating systems.
* Experience installing, using, and troubleshooting software such as device drivers, Adobe Acrobat, Microsoft Office, Google Chrome, Google Drive, and others.
* Experience in providing friendly and efficient consultations and training to end users.
* Ability to work independently and in a team environment.
* Excellent interpersonal and communication skills, and the ability to work comfortably with all individuals in a diverse multicultural environment.

Preferred Qualifications

* Previous experience in an IT help desk role
* IT-related coursework, training, or certifications
* Experience installing, using, and troubleshooting Linux distributions
* Experience with designing websites using WordPress

Pay Band

3

Appointment Type

Regular

Salary Information

Commensurate with experience within budget maximum

Review Date

December 4, 2023

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight , a , a college, , and . The university has a significant presence across Virginia, including the in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous and . A leading global research institution, Virginia Tech conducts more than $500 million in research annually.