Responsible for the collection of up front deposits due from patients from information obtained during the scheduling process. Offers alternative financial arranges to the patient in the event she/he is unable to meet deposit requirements. Verifies insurance benefits, obtain necessary authorizations, verifies all authorizations with insurance company and documents accordingly, schedules outpatient procedures, and maintain good rapport with physician offices and patients. Contacts patients to advise of appointment time, insurance benefits, and financial obligation using appropriate scripting.

High school graduate or equivalent

Basic telephone stills and etiquette

Keyboard proficiency

Knowledge/Ability to perform Microsoft applications

Strong interpersonal/public relations skills

Dependable in both production and attendance

Strong interest in helping others

POSITION DESIRED QUALIFICATIONS:

1. Medical Terminology

2. Customer Service experience

3. Previous hospital scheduling experience preferred