The Switchboard Operator may also perform duties as a triage registrar. Switchboard duties include operating PBX telephone business system equipment or switchboard to relay incoming, outgoing, and interoffice calls. Triage registrar receives all patients for emergency medical treatment, out-patient services, out-patient surgery, and admissions, emergency or elective. Performs duties as receptionist and information center. Serves as a support/resource person and assists personnel in performance of their job responsibilities.

POSITION REQUIREMENTS:

1. Successful completion of hospital-wide orientation program

2. Successful completion of ER orientation with ER nurses and director

3. High school graduate or equivalent

4. Basic telephone stills and etiquette

5. Basic Life Support (BLS) Certification required upon hiring; training provided on-site

6. Keyboard proficiency

7. Knowledge/Ability to perform Microsoft applications

8. Strong interpersonal/public relations skills

9. Dependable in both production and attendance

10. Strong interest in helping others

POSITION DESIRED QUALIFICATIONS:

1. Certification as Certified Healthcare Access Associate

2. Medical Terminology

3. Customer Service experience