Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions - from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.

The Director of Infrastructure Capacity and FinOps will design and execute capacity strategies, cloud growth, and financial infrastructure metrics. This role will also be responsible for communicating these metrics and strategies, as well as futures needs to the broader organization. The incumbent will work across engineering and operations teams to ensure consistent designs and implementations of capacity systems and operations workflows. This is a very hands-on position requiring extensive design and operations experience on multiple platforms with the ability to prototype and/or fully develop or integrate functionality in partnership with operations teams.

The incumbent will also play a key role with new partners or acquisitions to assess and define how system infrastructures or services will integrate with Surescripts system architecture and define roadmap for capacity integration. This role interacts with CIOs, CTOs, Chief Architects, and business executives from both internal and external companies to accomplish objectives.

Responsibilities:

• Lead and establish the Capacity Planning and FinOps functions within Surescripts. Responsible for communicating and driving organization-wide Capacity Planning and FinOps strategies.

• Define a vision, strategy, roadmap, and execution plans for capacity management as Surescripts grows into the commercial cloud space including support of annual budget and long-range planning for both commercial and internal technology platforms

• Work closely with operations groups during the operations design cycle to ensure products can be efficiently and effectively deployed, monitored, and scaled.

• Ability to proactively identify cost inefficiencies in our technical stack and implement improvements in a cloud native manner using infrastructure as code principles.

• Lead experiments in cost optimizing while measuring and analyzing downstream impacts using performance metrics. For example, if we use a lower class of storage will our response times be acceptable.

• Familiarity with policy as code principles to develop guiderails for operations and development to work within. Continuously iterate and improve guiderails as Surescripts matures our FinOps practice.

• Function as a facilitator of capacity and financial infrastructure fundamentals, working with the engineering and operations teams to surface key issues and solutions for efficient and transparent decision making.

Qualifications:

Basic Requirements:

• Bachelor's degree in Computer Science, Engineering or related field or equivalent experience

• 10+ years of experience in related, progressive roles

• 3+ years of Cloud/FinOps experience

• 3+ years of people management experience or experience in roles showing progressive leadership.

• Ability to communicate, build relationships, and influence across all levels of the organization.

• Experience with data reporting and analytics. Practitioner level abilities with SQL.

• Familiar with CloudFormation, Terraform, sentinel or similar infrastructure as code and policy as code tools

• Oversight of performance testing; both software and data/query. Used Grafana, Datadog, Dynatrace or similar observability platforms

• Experience with source control tools, preferably git.

• Implementation experience with CloudZero, Apptio Cloudability, Harness or similar FinOps tools

Preferred Requirements:

• IT management process experience

• Experience directing the management of resources in a public cloud provider.

#LI-HYBRID

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.

You're relentless in getting stuff done. You apply your expertise in an Agile/DevOps world with other talented people. You're curious about new technology and use your curiosity as fuel to deliver meaningful solutions. And you're into incremental efforts that ultimately reap huge results.

We're a smart team that loves to work toward a common goal: delivering innovative, industry-leading solutions that improve patient care. We pride ourselves on quality work grounded in transparency and accountability. Our goal is to make a positive impact on healthcare, be it on quality, cost, or patient safety.

Is your thinking cap on? (Do they still make those?) Here, our challenge is to connect disparate, cross-functional skills to create the desired result. We focus on important milestones, work to understand diverse technologies and develop relationships with various groups of people with varied perspectives.

Why Wait? Apply Now

We're a midsize company. This means you're not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.

Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the , , and links under the section of our careers site.

Physical and Mental Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.