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WATER DISTRIBUTION SYSTEM OPERATOR I
Roanoke, VA
Job Description
JOB POSITION: WATER DISTRIBUTION SYSTEM OPERATOR I
Division: Customer Operations (Field Operations)
Status: Non-Exempt
Grade: 102
Job Code: 890
Reports to: Water Distribution Supervisor
Date: 07-01-07
Revised Date: 04-01-22
Last Reviewed Date: 04-01-22
SUMMARY OF JOB
Performs routine semi-skilled, technical work in daily operations, reading and
maintenance of water meters, water services and the water distribution system.
Performs routine semi-skilled, technical work in daily operations of reading/
maintenance of water meters/water services/water distribution system. Starts/Stops
water service for customers for new or nonpayment. Inspect for illegal connections/
cross connections. Verify customer accounts are occupied/vacant. Repairs leaks
around a water meter. Replaces meter boxes/lids/manholes/other accessories.
Performs billing related work order. Performs routine vehicle maintenance. Must work
varied work shifts including standby/emergency hours as assigned. Graduation from
high school/GED equivalent. Previous experience preferred. Basic knowledge of
power/hand tools and plumbing and fixtures required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following. Other duties may be assigned or scheduled.
* Basic knowledge of power and hand tools.
* Basic knowledge of plumbing and fixtures.
* Interprets a GIS system, maps, drawings and schematics.
* Reads water meters.
* Installs water meters.
* Program and troubleshoot water meters and radio read systems.
* Trouble shoot water meters and radio read systems.
* Starts and stops water service for customers.
* Turn water on and off for nonpayment.
* Inspect for illegal connections and cross connections on customers' accounts.
* Verify customer accounts are occupied or vacant.
* Repairs leaks around a water meter.
* Replaces meter boxes, lids, manholes and other accessories.
* Performs necessary billing related work order to task at hand.
* Performs routine vehicle maintenance.
* Subject to twenty-four (24) hour call and works varied shifts as assigned.
SUPERVISORY RESPONSIBILITIES
None.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the
knowledge, skill, and/or ability required. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.
* Ability to work with minimal supervision.
* Ability to work safely and obey all safety rules.
* Ability to communicate effectively, both verbal and in writing.
* Ability to establish and maintain effective working relationship with coworkers,
other Water Authority departments and the general public.
* Ability to read and interpret documents such as safety rules, operating and
maintenance instructions, maps and procedure manuals.
* Ability to apply common sense understanding to carry out instructions furnished
in writing, oral or diagram form.
* Ability to work alone or in a team environment.
* Ability to be self-motivated and address issues with minimal to no direction.
* Must possess and maintain a good work ethic with a strong emphasis on good
attendance, reporting to work on time, completing job assignments in a timely
manner, maintaining a good work attitude, performing all job duties as assigned
and/or scheduled.
PROMOTIONAL REQUIREMENTS
For an individual to be promoted from a WDO I to a WDO II it is required that the
individual has the following:
* Display competence in investigating and troubleshooting water quality related
service calls.
* Display competence in investigating and troubleshooting water pressure related
service.
* Display competence in investigating and troubleshooting water break related
service.
* Display competence in water, fiber optic, and sewer line locating and use of
Polaris Software.
* Sufficient experience as determined by Water Operation Management in the
following duties: Reading water meters, Installing water meters, Program water
meters and radio read systems, Investigate and repair leaks around meters and
all billing related work orders.
* No disciplinary actions in file for the last 6 months.
* Shows good attendance and reliability.
* Follows all safety procedures and policies.
* Promotion recommendation received from management
team.
EDUCATION and/or EXPERIENCE
Graduation from high school or GED equivalent. Previous experience preferred or
equivalent combination of education and experience
CERTIFICATE, LICENSE, REGISTRATION REQUIREMENTS
Must possess a valid Virginia driver's license or have the ability to obtain one
within 60 days of employment date. No more than six (6) demerit points on
driving record if required to drive Water Authority vehicles.
PHYSICAL DEMANDS OF THE JOB
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
* While performing the duties of this job, the employee is regularly required to
walk, stand, and sit; reach with hands and arms; talk and hear.
* Specific vision abilities required by this job include ability to adjust focus. If
corrective lenses are noted on driver's license, the lenses must be worn when
operating Authority vehicles.
* Repetitive movement using equipment is involved.
* While performing the duties of this job, the employee is regularly required to
stoop, kneel, crouch, bend, climb, balance or crawl.
* Employee must be able to stand for an extended amount of time at the jobsite.
* Employee must be physically able to walk several miles during the day.
* Employee must be physically able to regularly reach overhead.
* Employee must regularly lift, carry and/or move up to 50 pounds and
occasionally 100 pounds. Assistance is required on weight amounts above those
listed. Failure to do so could result in injury and denied Worker's Compensation
benefits.
WORK ENVIRONMENT ENCOUNTERED IN THIS JOB
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
* Employee will be regularly exposure to moderate or high noise level, extreme
outside weather conditions, uneven, steep, slippery terrain conditions, dusty
conditions and wet and/or humid conditions.
* Employee will be subject to exposure to moving mechanical parts and heavy
equipment operation.
* Employees will be subject to roadway hazards, i.e. traffic.
* Employee will be subject to outside hazards, i.e. poison ivy, bees, spiders, dirt,
animals.
* Employee will be subject to confined areas, i.e. confined spaces, sewer
manholes, water vaults, wastewater pits, and/or protected trenches.
GENERAL STATEMENT AND SELECTION GUIDELINES
The above statements describe the general nature and level of work assigned to in
this job position. They should not be construed as an exhaustive list of all job duties
or tasks performed by personnel so classified.
The following will identify the selection guidelines for job placement:
* WVWA application.
* Rating of education, experience, training and qualifications.
* Reference checks.
* Interview with WVWA management team.
* Applicant must pass a pre-employment physical and drug/alcohol test.
* A criminal background check and social security number verification will be
performed. The results must match information provided by the applicant on the
WVWA application.
* Job related test might be required and would be administered to all applicants
applying for the position.
Division: Customer Operations (Field Operations)
Status: Non-Exempt
Grade: 102
Job Code: 890
Reports to: Water Distribution Supervisor
Date: 07-01-07
Revised Date: 04-01-22
Last Reviewed Date: 04-01-22
SUMMARY OF JOB
Performs routine semi-skilled, technical work in daily operations, reading and
maintenance of water meters, water services and the water distribution system.
Performs routine semi-skilled, technical work in daily operations of reading/
maintenance of water meters/water services/water distribution system. Starts/Stops
water service for customers for new or nonpayment. Inspect for illegal connections/
cross connections. Verify customer accounts are occupied/vacant. Repairs leaks
around a water meter. Replaces meter boxes/lids/manholes/other accessories.
Performs billing related work order. Performs routine vehicle maintenance. Must work
varied work shifts including standby/emergency hours as assigned. Graduation from
high school/GED equivalent. Previous experience preferred. Basic knowledge of
power/hand tools and plumbing and fixtures required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following. Other duties may be assigned or scheduled.
* Basic knowledge of power and hand tools.
* Basic knowledge of plumbing and fixtures.
* Interprets a GIS system, maps, drawings and schematics.
* Reads water meters.
* Installs water meters.
* Program and troubleshoot water meters and radio read systems.
* Trouble shoot water meters and radio read systems.
* Starts and stops water service for customers.
* Turn water on and off for nonpayment.
* Inspect for illegal connections and cross connections on customers' accounts.
* Verify customer accounts are occupied or vacant.
* Repairs leaks around a water meter.
* Replaces meter boxes, lids, manholes and other accessories.
* Performs necessary billing related work order to task at hand.
* Performs routine vehicle maintenance.
* Subject to twenty-four (24) hour call and works varied shifts as assigned.
SUPERVISORY RESPONSIBILITIES
None.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the
knowledge, skill, and/or ability required. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.
* Ability to work with minimal supervision.
* Ability to work safely and obey all safety rules.
* Ability to communicate effectively, both verbal and in writing.
* Ability to establish and maintain effective working relationship with coworkers,
other Water Authority departments and the general public.
* Ability to read and interpret documents such as safety rules, operating and
maintenance instructions, maps and procedure manuals.
* Ability to apply common sense understanding to carry out instructions furnished
in writing, oral or diagram form.
* Ability to work alone or in a team environment.
* Ability to be self-motivated and address issues with minimal to no direction.
* Must possess and maintain a good work ethic with a strong emphasis on good
attendance, reporting to work on time, completing job assignments in a timely
manner, maintaining a good work attitude, performing all job duties as assigned
and/or scheduled.
PROMOTIONAL REQUIREMENTS
For an individual to be promoted from a WDO I to a WDO II it is required that the
individual has the following:
* Display competence in investigating and troubleshooting water quality related
service calls.
* Display competence in investigating and troubleshooting water pressure related
service.
* Display competence in investigating and troubleshooting water break related
service.
* Display competence in water, fiber optic, and sewer line locating and use of
Polaris Software.
* Sufficient experience as determined by Water Operation Management in the
following duties: Reading water meters, Installing water meters, Program water
meters and radio read systems, Investigate and repair leaks around meters and
all billing related work orders.
* No disciplinary actions in file for the last 6 months.
* Shows good attendance and reliability.
* Follows all safety procedures and policies.
* Promotion recommendation received from management
team.
EDUCATION and/or EXPERIENCE
Graduation from high school or GED equivalent. Previous experience preferred or
equivalent combination of education and experience
CERTIFICATE, LICENSE, REGISTRATION REQUIREMENTS
Must possess a valid Virginia driver's license or have the ability to obtain one
within 60 days of employment date. No more than six (6) demerit points on
driving record if required to drive Water Authority vehicles.
PHYSICAL DEMANDS OF THE JOB
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
* While performing the duties of this job, the employee is regularly required to
walk, stand, and sit; reach with hands and arms; talk and hear.
* Specific vision abilities required by this job include ability to adjust focus. If
corrective lenses are noted on driver's license, the lenses must be worn when
operating Authority vehicles.
* Repetitive movement using equipment is involved.
* While performing the duties of this job, the employee is regularly required to
stoop, kneel, crouch, bend, climb, balance or crawl.
* Employee must be able to stand for an extended amount of time at the jobsite.
* Employee must be physically able to walk several miles during the day.
* Employee must be physically able to regularly reach overhead.
* Employee must regularly lift, carry and/or move up to 50 pounds and
occasionally 100 pounds. Assistance is required on weight amounts above those
listed. Failure to do so could result in injury and denied Worker's Compensation
benefits.
WORK ENVIRONMENT ENCOUNTERED IN THIS JOB
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
* Employee will be regularly exposure to moderate or high noise level, extreme
outside weather conditions, uneven, steep, slippery terrain conditions, dusty
conditions and wet and/or humid conditions.
* Employee will be subject to exposure to moving mechanical parts and heavy
equipment operation.
* Employees will be subject to roadway hazards, i.e. traffic.
* Employee will be subject to outside hazards, i.e. poison ivy, bees, spiders, dirt,
animals.
* Employee will be subject to confined areas, i.e. confined spaces, sewer
manholes, water vaults, wastewater pits, and/or protected trenches.
GENERAL STATEMENT AND SELECTION GUIDELINES
The above statements describe the general nature and level of work assigned to in
this job position. They should not be construed as an exhaustive list of all job duties
or tasks performed by personnel so classified.
The following will identify the selection guidelines for job placement:
* WVWA application.
* Rating of education, experience, training and qualifications.
* Reference checks.
* Interview with WVWA management team.
* Applicant must pass a pre-employment physical and drug/alcohol test.
* A criminal background check and social security number verification will be
performed. The results must match information provided by the applicant on the
WVWA application.
* Job related test might be required and would be administered to all applicants
applying for the position.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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