System Administrator II GT
Annapolis Junction, MD 
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Posted 37 months ago
Job Description
System Administrator II GT
Location:Annapolis Junction, Md.
Job Code:174
# of Openings:1
Description

System Administrator II

Description : The System Administrator II: Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance. (U//FOUO) In accordance with NSA/CSS Policy 6-34, focus on the operation and management of IA capabilities for DoD systems and networks. Ensure adequate security measures and established IA policies and procedures are applied to information systems and networks.

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Specific tasks include:

  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide assistance to users in accessing and using IT systems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Provide in-depth experience in trouble-shooting IT systems
  • Configure and manage Linux, UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Build, configure, monitor and maintain virtual environments
  • Build, configure, monitor and maintain storage environments

Qualifications:

  • Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required.
  • Five (5) years of additional SA experience may be substituted for a bachelor's degree.
  • High Level Government Clearance required


Convergence Technology Consulting is an Equal Opportunity Employer. Every employee has the right to work in an environment free from all forms of discrimination. We are, therefore, committed to a policy of equal employment opportunity. This policy reflects the organization's belief that providing equal opportunities for all employees is both a moral responsibility and good management practice. We recruit, employ, retain, compensate, train, promote, discipline, terminate and otherwise treat all employees and job applicants based solely on qualifications, performance, and competence. All employees and applicants will be treated without regard to age, sex, color, religion, race, national origin, citizenship, veteran status, current or future military status, sexual orientation, gender identification, marital or familial status, physical or mental disability, legal source of income or any other status protected by law.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
10 years
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