Interacts with customers, company sales, and/or service representatives to handle a variety of pre sales or post sales service functions. Performs, as a skilled worker, a number of Customer Service support tasks. Determines, based upon professional knowledge, HOW best to approach the task and how to solve abnormalities. Analyses abnormalities that occur within own working

Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues. May be required to provide off phone assistance to customers and department leadership. Ability to work in a fast paced environment to assist callers and update billing information, establish payment plans, screen callers for financial assistance, and resolve c

Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues. May be required to provide off phone assistance to customers and department leadership. Ability to work in a fast paced environment to assist callers and update billing information, establish payment plans, screen callers for financial assistance, and resolve c

The Patient Access Associate 2 admits and schedules patients, conducts insurance verifications, and provides financial counseling. Ensures patient safety by demonstrating effective problem solving and effective communication skills. Engages in active listening when dealing with a customer complaints. Job Responsibilities Expresses sincere concern and empathy when dealing

Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues. May be required to provide off phone assistance to customers and department leadership. Ability to work in a fast paced environment to assist callers and update billing information, establish payment plans, screen callers for financial assistance, and resolve c

The Service Response Center Representative receives calls and assists customers with request for services. The representative documents all incoming call requests promptly, following all Service Response Center (SRC) policies and guidelines. The Service Response Center Representative coordinates and dispatches appropriate Plant Operations, Patient Information calls or othe

Communicate timely information to all internal and external customers, providing professional service. Qualifications HS High School Grad or Equivalent (Required) Customer Service Skills Active Listening, Communication, Coordination, Microsoft Office, Service Orientation Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000 m

Communicate timely information to all internal and external customers, providing professional service. Qualifications HS High School Grad or Equivalent (Required) Customer Service Skills Active Listening, Communication, Coordination, Microsoft Office, Service Orientation Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000 m

The Financial Counselor registers patients by securing appropriate patient and insurance information; ensuring that registration data is correct and accurate; validating insurance eligibility; collecting co payments; and entering information into appropriate systems. The Financial Counselor provides quality customer service to patients of all ages, their families, visitors

The HR Shared Services Transactions Specialist provides responsive and accurate HR transaction and data processing for a broad range of personnel transactions. Coordinates the resolution of and/or referral of specific policy related procedural problems and inquiries to the appropriate party. Provides analytical and technical support as well as process navigation assistance

Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues. May be required to provide off phone assistance to customers and department leadership. Ability to work in a fast paced environment to assist callers and update billing information, establish payment plans, screen callers for financial assistance, and resolve c

PI239071490