$1,000 Sign On Bonus for offers accepted by June 30, 2024. Terms and Conditions apply The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes and maintains an enviro

$1,000 Sign On Bonus for offers accepted by June 30, 2024. Terms and Conditions apply The Patient Access Senior Representative demonstrates strong customer service orientation while handling all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. The Patient Access Senior Representative greet

Communicate timely information to all internal and external customers, providing professional service. Qualifications HS High School Grad or Equivalent (Required) Customer Service Skills Active Listening, Communication, Coordination, Microsoft Office, Service Orientation Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000 m

The Patient Access Rep is responsible for all aspects of the patient registration process, including verifying the patient identity and selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service, scanning important documents such as insurance cards, ID's, Living Wills, and POAs and verifying and enter

Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues. May be required to provide off phone assistance to customers and department leadership. Ability to work in a fast paced environment to assist callers and update billing information, establish payment plans, screen callers for financial assistance, and resolve c

Supports all patient experience programming for the division. Participates in strategic planning, coordinates execution of the annual patient experience plan, and leads multiple projects from inception to launch. Works with all levels of internal and external stakeholders to champion and manage continual patient experience programming. Bachelor's degree and three years of

Communicate timely information to all internal and external customers, providing professional service. Qualifications HS High School Grad or Equivalent (Required) Customer Service Skills Active Listening, Communication, Coordination, Microsoft Office, Service Orientation Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000 m

The Patient Access Rep is responsible for all aspects of the patient registration process, including verifying the patient identity and selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service, scanning important documents such as insurance cards, ID's, Living Wills, and POAs and verifying and enter

Responsible for registration process of new and current patients at the site. Completes check in and check out functions to include collection of co pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile. Must have ability to communicate with insurance carriers and discharge planners in

Communicate timely information to all internal and external customers, providing professional service. Qualifications HS High School Grad or Equivalent (Required) Customer Service Skills Active Listening, Communication, Coordination, Microsoft Office, Service Orientation Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000 m

Facilitates and promotes continuous quality improvements in the delivery of patient care by maintaining active interfaces between internal and external customers (patients, family, visitors, medical staff, risk management, etc.), maintaining data system of customer issues for use in identifying areas for improvement. Protects the patient's rights; speaking out on the pati

Facilitates and promotes continuous quality improvements in the delivery of patient care by maintaining active interfaces between internal and external customers (patients, family, visitors, medical staff, risk management, etc.), maintaining data system of customer issues for use in identifying areas for improvement. Protects the patient's rights; speaking out on the pati

Responsible for registration process of new and current patients at the site. Completes check in and check out functions to include collection of co pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile. Must have ability to communicate with insurance carriers and discharge planners in

Responsible for registration process of new and current patients at the site. Completes check in and check out functions to include collection of co pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile. Must have ability to communicate with insurance carriers and discharge planners in

The Patient Access Rep is responsible for all aspects of the patient registration process, including verifying the patient identity and selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service, scanning important documents such as insurance cards, ID's, Living Wills, and POAs and verifying and enter