Improve efficiency in ISTS organization by driving productivity, increasing automation, and enhancing self service. Leverage technology to create digital capabilities and automation where possible. Create a comprehensive customer strategy. Act as the learning engine of the business to infuse the voice of the customer into all aspects of the business. Have a strong underst

Utilize 10+ years of experience to provide comprehensive support in network infrastructure and security, covering firewalls, switches, NAS, WAP, VLANs, IoT, and DMZs. Possess extensive knowledge of server operating systems, including Windows, Linux, and Unix. Offer remote assistance to clients through screenshare, emails, and phone calls, ensuring effective troubleshootin

Representative, Client Svc I Location US VA Newport News Company Canon Solutions America, Inc. Requisition ID 31016 Category Facilities Position Type Full Time About the Role Represents the organization to customers by providing information, responding to inquiries or troubleshooting product problems. Typically reports to a Supervisor or Manager. Level I employees are ent

Crew Leader Courthouse Plaza 8 2150 Clarendon Blvd, Arlington, VA 22201 Job Summary Free movies, free popcorn, flex schedules...and more! Support operations to achieve AMC's guest, associate, and financial goals while developing leadership skills in preparation for a supervisor role. Benefit Summary Do you love all things movies? If so, you may be a perfect fit for our te

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The GSR also is responsible for completin

The Patient Service Associate is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians' schedules, maintaining patient files and records, interfacing with the different corporate departments and by receiving and directly patient questio

Represents the credit union to the member, in person, by mail or by telephone in a courteous, professional manner. Gives prompt efficient and accurate service in the processing of all transactions such as deposits, withdrawals, and account transfers. Balances checks and cash to daily cash received vouchers. Receives loan payments, checks and cash for deposit into members'

Construct and implement customer success plans, driving customer value realization Manage customer metrics , including usage data, health indicators, and renewal dates in alignment with objectives Evaluate product and portal adoption maturity level and address roadblocks leveraging digital marketing slicks, adoption articles and other templates Build value based relations

John Marshall Bank has an immediate opening for a Customer Service Representative to join the team of qualified banking professionals at our Woodbridge Branch location. The primary responsibilities of this position are to perform daily teller duties and assist new and existing customers in the opening of a variety of new accounts, including checking, savings, certificate

Marketing Responsibilities Ongoing Sales Support Provide ongoing sales support to Lenders which includes identifying sales and cross sell opportunities, coordinating materials for presentations, setting up sales calls as needed, maintaining prospect lists and making joint calls as required. Documentation Support and Accuracy Originates, processes and ensures accuracy of l

The Service Manager diagrams and documents repeatable processes for a technical program. Meets with the SMEs to gather requirements and document detailed steps for each repeatable task activity. Manages and updates the ServiceNow service catalog and develops service requirements packages for standard catalog items. Monitors service fulfillment identifies discrepancies or

Provide first line support for incidents and technical issues reported by CISA staff and customers. Monitor shared CISA inbox for incidents and assign them appropriately to the Watch Analysts for action. Send Requests for Information for incomplete requests. Respond to requests for assistance in person, via phone, or email. Appropriately triages requests that cannot be re

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven

Check in passengers and their luggage at the ticket counter and gates.Patiently handle customer concerns and complaints regarding ticketing and baggage handlingKnowledgeably answer inquiries regarding flight schedules, fares, and other questions as they ariseMake announcements at the gate or over the general PA system regarding flight activityBe responsible for all flight