POSITION Records Technician Job Duties Research and develop new sources of information for completion of case leads; conduct unit case leads accurately and efficiently; prepare and facilitate the replenishment of petty cash and escrow accounts as well as payment of invoices and monthly credit card reconciliation; conduct various records checks and verifications; analyze a

include, but are not limited to Customer account management Respond to day to day requests from customers for parts and services. Perform customer order quotes and follow up. Answer and respond to customer telephone and email contacts including some off hours and weekend on call assignments, as necessary. Provide frequent follow up communications to ensure that customers a