Not every employee is going to be a superstar, but how an organization handles poor performance goes a long way in determining the overall success of a company. Steve Kessel, a training specialist for MRA, explains to Tim Muma the many considerations that go into a company's strategy and execution when handling poor performers - whether it is skill-based concern or behavior-related issues. He also gives some advice on areas...

Tim Muma continues his conversation with Steve Kessel, a training specialist for MRA, who expalins how an organization can handle poor performance, acknowledging that it goes a long way in determining the overall success of a company. Steve brings his experience to the show in giving employers and managers advice on how to prevent poor performance from occurring and effectively working toward a solution when it happens.

For most of us, "tell me about the time that you" and the fact that we know we should do it is the extent of what we know about behavioral interviewing. In this episode, organizational development expert Steve Kessel explains why behavioral interviewing is so important, and shares advanced techniques. This episode will change how you approach job interviews.