At JBG SMITH, we believe in our team and our ability to make a difference. We welcome diverse perspectives and innovative ideas. We are passionate about service and strive each day to make a positive impact. That motivates us. Inspires us. Empowers us to be our best. It also creates a rewarding environment in which to learn and grow your career at one of the best places to work.

For our onsite residential teams, our robust development pipeline provides unsurpassed opportunities for professional development as we rapidly grow our portfolio in some of the most attractive neighborhoods in the Washington, DC region.

Service Technicians enjoy the opportunity to use their technical knowledge and skills to maintain the highest levels of upkeep in our communities. Driven by a desire to provide outstanding service, Service Technicians naturally excel at quickly responding to resident requests and following issues through to conclusion to ensure that we deliver the best in apartment living.

This position qualifies for a sign on bonus of $2,500! Please speak with a recruiter for more information.

As a Service Technician, your primary responsibilities include:

Assisting in the process of making all units ready for move-in
• Responding to all resident work order requests to quickly diagnose and correct any air conditioning, heating, appliance, carpentry, electrical and plumbing issues
• Performing routine preventative maintenance on building systems
• Inspecting the community daily to identify any items that need maintenance or repair
• Clearing snow and ice during inclement weather
• Working a flexible schedule and sharing on-call duty which requires responding to emergencies in 30 minutes or less

What You Bring

At JBG SMITH, our culture is important. We are committed to the highest standards of service, integrity, creativity and teamwork. Along with those qualities, Service Technicians must also bring:

• High-school diploma or equivalent and 2 years of maintenance experience in apartments, hotels or similar environment is preferred
• HVAC, CFC certification is preferred (required at some communities) and plumbing and electrical certification is preferred
• Must be able to diagnose and repair HVAC equipment and appliances and have a working knowledge of plumbing fixtures, basic electrical circuitry, carpentry and be skilled in the use of power and hand tools (service technicians must supply their own hand tools)
• Passion for providing exceptional customer experiences and embodying our core customer service elements of:
• CARING: Demonstrated passion for caring about customers and co-workers alike
• PROFESSIONALISM: Professional presentation and superior written and verbal communication skills
• EMPOWERMENT: Proactive approach with a proven capability to take ownership of customer concerns
• LEADERSHIP: Dependability as a team member who inspires others to achieve excellence
• INCLUSION: Commitment to inclusion and treating everyone with kindness, dignity, and respect
• Must have a valid driver's license and dependable transportation, including on-call hours
• Ability to routinely lift up to 50 pounds (supplies, appliances, etc.)

How We Support You

In addition to providing employees with a great place to work, we focus on supporting employees both personally and professionally with a wide range of industry-leading benefits* including:

• Medical and prescription plans at a low cost to employees
• Employee Share Purchase Plan
• Tax-deferred 401(k) plan with company match
• Life insurance for employees, spouses and children at no cost
• Maternity & paternity leave program
• Generous paid time off with personal days and vacation days
• 20% housing discount at JBG SMITH communities (select number available)
• Ongoing training and professional development and a tuition reimbursement plan

* The list of benefits above only identifies certain benefits currently available. Benefits and other terms of employment may change at any time. All benefits are subject to eligibility requirements, enrollment criteria and the other terms and conditions of the benefit plans and programs. Certain benefits may require employee contributions, which also are subject to change. Additionally, for some roles, certain benefits provided are subject to the terms and conditions of a collective bargaining agreement.

As a condition of employment, all external candidates must provide proof that you are fully vaccinated from COVID-19 as of your first day of employment, unless a request for an accommodation had been approved. Fully vaccinated means two weeks has passed since the last dose in a two-dose series or two weeks after a single-dose shot.

JBG SMITH is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.