_Tailored Management is seeking a Systems Administrator to work onsite at our client's Austin campus on a contract basis. This is an excellent opportunity to join the world's largest social media network who enables over a billion users to openly connect with friends and family, share content, and explore the world._
Title: Systems Administrator Location: Austin, TX Duration: project through 11/2020, with the opportunity of extension!
Responsibilities:
Provision new agents and monitor issue resolution of the existing tools and process
Maintain configuration of systems and assist in onboard/off-board process
Triage incoming requests to relevant engineering team, utilizing technology and judgement.
Provide regular reports and updates on status of requests
Actively participate, collaborate, and add value to implement new practices through rigorous documentation
Identify tool and process efficiency gains with analytical perspective
Skills:
3+ years experience with CRM administration and configuration
Experience working in Salesforce and CRM databases
Comfortable with ambiguity and thrives in a fast-paced, dynamic environment