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Jobs in Glen Allen, VA
(Showing Jobs
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Date
Activity
Job Title
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Company
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Salary
3/17/2010
CALL CENTER UNIT MGR (BANK)
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Capital One
Glen Allen, VA
Not Provided
Capital One’s National Direct Banking group is looking for a highly motivated Sales/Service Manager to lead and drive performance in a dynamic sales and service call center environmentin Richmond, Va.National Direct Banking, which is part of the greater banking segment, specializes in offering money markets and time d ...
Categories:
Banking - General
,
Customer Service - Call Center
3/17/2010
Fraud Unit Manager
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Capital One
Glen Allen, VA
Not Provided
Lead, develop and motivate an internal team of 15-25 associates. Maintain high levels of morale through change; Provide continuous feedback and coaching to improve and maintain high standards of quality customer experience, effectiveness and efficiency metrics. Prepare and deliver monthly performance reviews for direct repo ...
Categories:
Banking - Management
,
Finance - Treasury/Risk
3/17/2010
Outbound Sales Specialist
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Capital One
Glen Allen, VA
Not Provided
Customer Engagement Sales is a dynamic high-powered sales force focused on creating shareholder value and deepening relationships, re-engaging, and selling high value products to our existing customers.We leverage Inbound and Outbound phone channels to connect with our customer base and drive revenue for our business.This h ...
Categories:
Banking - General
,
Sales - Inside
3/17/2010
Fraud Detection Rep II
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Capital One
Glen Allen, VA
Not Provided
Associates will be responsible for detecting fraudulent activity from both the identity and transactional perspective.Associates will conduct their investigations using a number of systems to track down suspect information, correspond with outside institutions and with customers via phone and mail in effort to verify the va ...
Categories:
Banking - General
,
Finance - Treasury/Risk
3/17/2010
High-Value Servicing High Spend Agent
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Capital One
Glen Allen, VA
Not Provided
Department Marketing Statement The High Value Servicing (HVS) business is a unique servicing group focused on providing a World-Class service experience for our HVS customer population. The HVS queue is made up of fully empowered associates that utilize a variety of tools to quickly service, inform and educate customers wit ...
Categories:
Banking - General
,
Customer Service - General
3/17/2010
Fraud Account Supervisor
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Capital One
Glen Allen, VA
Not Provided
Do you enjoy helping customers and resolving their issues? Are you an advocate for the customer? Then we want you to join the Fraud Account Supervisor Team. It is a dynamic and fast paced environment. -FAST associates will assist customers (via inbound calls) with both fraud related and escalated issues. We handle Fraud rel ...
Categories:
Banking - Management
,
Finance - Treasury/Risk
3/17/2010
Fraud Risk Operations Manager
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Capital One
Glen Allen, VA
Not Provided
The best leaders don’t just motivate, they inspire. That’s how we reach our goals and why we reward outstanding results. Sound like you? Then consider Capital One, a financial services leader and FORTUNE 500® company, where you’ll find an environment that values your abilities and rewards results that ...
Categories:
Banking - General
,
Finance - Treasury/Risk
3/17/2010
Voice Operations Service Delivery Manager
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Capital One
Glen Allen, VA
Not Provided
Level: ManagerAccountable for the day-to-day implementation of work to ensure the delivery of quality and cost-efficient services to customers. Manages applications and customer expectations for delivery of products. Leads teams and projects to implement new technology solutions.Responsibilities: Works on cross-functional p ...
Categories:
Management and Supervision
,
IT - Software Development
,
IT - Networking
3/16/2010
Sr. Unit Manager
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Capital One
Glen Allen, VA
Not Provided
Customer Engagement Sales is a dynamic high-powered sales force focused on creating shareholder value and deepening relationships, re-engaging, and selling high value products to our existing customers.We leverage Inbound and Outbound phone channels to connect with our customer base and drive revenue for our business.This h ...
Categories:
Miscellaneous
3/11/2010
Bilingual Bank Claims Intake Specialist - Spanish & English
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Capital One
Glen Allen, VA
Not Provided
Bank Claims Intake Center (CIC) – Claims Intake Specialist – Bilingual Spanish and EnglishSenior Coordinator Bank Card Services is seeking adventurous Claims Intake Specialists to pioneer a newly created team called the “Claims Intake Center”. This team will serve as the customer interface for an ind ...
Categories:
Banking - General
,
Interpreter Services / Linguistics
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