PURPOSE: Under the direction of the Manager, Behavioral Health Service, and in collaboration with the Chief of Psychiatry, to provide supports for the oversight and direction of the facility-based and network affiliate Behavioral Health programs with accountability for ensuring consistency of service delivery and treatment programs across the Service Area.

This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to the applicable federal, state and local laws and regulations, accreditation, and licenser requirements (if applicable), and Kaiser Permanente's policies and procedures. In addition, Regional leaders are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.

"In addition to defined technical requirements, you will be accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Promise, and specific departmental/organizational initiatives. You also will be accountable to consistently demonstrate the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors."

ACCOUNTABILITIES: (List of 4 - 6 primary responsibilities, not activities, in their order of importance)

1. Collaborates with the Chief of Behavioral Health and Manager, Behavioral Health Services to:

a. Supports the design, management, and improvement initiatives in the operations of the department in accordance with strategic goals and targets and within appropriate clinical guidelines.

b. Assists with the management of hospital days in accordance with established targets. This includes identifying and developing strong diagnostically responsive and preventive programming that addresses patient needs at the out patient level of care.

c. Collaborates with Provider Affairs, Contracting, Claims and Member Services as needed to ensure access and network adequacy to meet the needs of the populations served by Kaiser Permanente.

d. Supports the Quality Work Plan development/implementation and the range of quality measure initiatives undertaken, and serves on the BH QI committee. Works with the Behavioral Health team to ensure that the department is adhering to and meeting NCQA quality and service standards and requirements.

2. Promotes and supports the on-going development/implementation of methods for monitoring access, productivity & outcomes, taking any corrective action indicated.
3. Supports the development and management of annual non-payroll and payroll budgets. Creates action plans for areas not meeting target.
4. Collaborates with Service Area Leadership to assist and promote integration of care initiatives in the area. This will include attending the Service Area Leadership Meetings and working with leadership to expand relevant programming (i.e., groups) into the medical centers.
5. Maintains current knowledge of applicable federal and state regulations or laws and monitors changes to ensure organizational adaptation and compliance.
6. Maintains 20% clinical schedule

MINIMUM REQUIREMENTS - Relevant Years of Experience:

Education and/or Classes:

• Master's Degree in Social Work, Master's Degree in Education (MEd), Advanced Practice Nurse or PH D Psychologist, or PsyD required.

License, Certification and/or Designation:

• LCSW, LICSW, CNS, or Licensed Clinical Psychologist required.
• If MSW, Certified Social Worker required.
• Affiliation with National Association of Social Workers preferred.
• National Provider Identification (NPI) required.