Federal Government Account Manager (Washington D.C.)

Company:	Thomson Reuters Company Profile \| Current Opportunities (80)
Job Location(s):	Washington
Employment Term:	Regular
Employment Type	Full Time
Start Date:	As soon as possible
Starting Salary Range:	Not Provided
Required Experience:	Open
Related Categories:	Government - Policy/Legal, Management and Supervision

Position Description

Description

Thomson Reuters is the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 50,000 people across 93 countries, Thomson Reuters delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world's most trusted news organization. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com http://www.thomsonreuters.com/

The role of the Federal Account Manager is to retain and grow Westlaw revenue and user preference. The role responsibilities are achieved through teaching legal research, selling the value of Westlaw and marketing Westlaw efficiencies and advantages.

Major Responsibilities:

Retain and grow customer base
Provide high quality account management and customer support services to assigned accounts.
Draft, negotiate, present and implement contracts.
Establish solid, long-term customer relationships and cultivate new business opportunities by diagnosing needs, presenting solutions and addressing customer concerns.
Educate customers on the benefits and effective use of Westlaw
Partner with West Federal Government Sales Consultants to facilitate new sales
Coordinate training efforts with the regional team of specialists
Coordinate local and national training & marketing efforts within assigned accounts.
Stay current on market trends and customer needs
Assist other market segments as needed.
Work both independently and as a member of a larger team; 50-70% of time is spent on-site at DC, MD and VA customer locations
Comply with all administrative responsibilities on a timely basis
Construct a weekly routine of communication with team members to drive, retention and growth

Qualifications

J.D. Required
Legal practice experience preferred
Bar membership preferred
Strong communication, and presentation skills required
Ability to travel to sales training, meetings and to customer locations
Customer service orientation and experience
Successful sales experience a plus.
Proficient in MS Office/internet

Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.

Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.

Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.