Liquidity Services, Inc. (NASDAQ: LQDT) (”LSI”) is the leading online auction marketplace for the sale of wholesale, surplus and salvage assets. The Company is an e-commerce market leader that enables both Fortune 500 corporations and mid-size companies to enhance their financial return from the sale of excess inventory in the reverse supply chain (e.g. customer returns, seasonal shelf pulls and over stock goods). The Company has successfully driven adoption of its solution as a “best practice” in the corporate marketplace and now serves over 30 Fortune 500 corporations with an annual potential Gross Merchandise Volume (”GMV”) of over $1 billion.

In response to this demand, LSI has created a senior executive role to manage the penetration and expansion of its commercial business with these clients. The Client Services Director will oversee the business activities for multiple LSI accounts. This includes managing multi-million dollar P&Ls, further penetrating each client account, and continuing our record of excellent service delivery.

Responsibilities Include:

• Manage and develop a team of Client Service Managers to ensure the highest levels of customer service and operation executions are met and exceeded
• Responsible for the P&L of multiple client accounts and the delivery of each client’s services, including all aspects of the growth and profitability of accounts
• Consult with clients on supply chain and logistics issues relating to LSI’s service offering
• Develop and monitor key performance indicators to ensure an overall high quality of services and profitability of each client’s activities and report performance to clients
• Review and manage each account’s P&L statement and key performance reports to measure productivity and goal achievement
• Determine areas needing investment, cost reduction and program improvement
• Evaluate resource allocations required to ensure delivery of services and suggest improvements and increased efficiency
• Work closely with LSI’s Marketing, Technology and Logistics departments to develop processes and services adapted to specific customers’ business requirements.
• Set account program scope of work and processes as well as pricing in coordination with the VP of Account Management

Key Performance Indicators:

• Overall revenue growth and contribution margin generated by all commercial division accounts
• Management of inventory throughput and velocity
• Oversight and execution of key service and operational metrics
• Successful implementation of new programs for new or existing accounts
• Retention and further penetration of accounts

Minimum Qualifications:

• 7-10+ years demonstrated key account management and/or P & L experience with small to mid-size divisions or a growth company
• Experience directly interfacing with clients’ executive teams to manage and grow client relationships
• Demonstrated ability to focus and prioritize operational tasks in a high growth environment
• Strong experience managing a supply chain/logistics function
• Passionate regarding the use of technology, particularly web based applications, to drive performance and service offering enhancements
• Must possess strong analytical skills with advanced Excel skills and financial modeling abilities
• 7 - 10 years management experience with personnel management, employee development, operations and marketing principles
• Must possess superior communication and presentation skills to communicate LSI’s services effectively to both internal and external audiences.
• Familiarity with online auction model or e-commerce businesses. Must be able to develop original ideas and solutions to difficult situations or problems
• MBA or equivalent from top business school, demonstrating high academic achievement
• A self-starter with a passion for success and a drive for results
• Ability to travel up to 25%.

Compensation:

• Competitive Base Salary
• Bonus: 20-50% based on mutually agreed upon goals on key performance indicators
• Equity Incentive program
• 401-K plan with 50% company matching benefit
• Enrollment in healthcare plan on first day of employment
• Short term disability insurance coverage