Answers incoming technical support calls, performs data entry to document customer issues, and routes callers to appropriate representative or team to ensure effective customer support Provides information and/or resolution for customers whenever possible to improve customer satisfaction and reduce support call volume Participates in special projects and performs other du

Held accountable to achieve quarterly and annual sales Gross Profit (GP) goals by actively participating and executing key sales initiatives and programs. Directs sales activities within the territory through the coordination of all team selling. Selling efforts must be highly coordinated to meet the complex needs of a rapidly changing industry and customer. Develops, man

50% Prepares and sends information to customers in many different forms. 5% Sends information on any product being promoted via mass mailings. 35% Participates in special projects and performs other duties as required. 5% Primary mail carrier. 5% Compiles and submits daily/weekly reports as needed. SPECIFIC KNOWLE DGE & SKILLS Inventory reconciliation and control Software

Provides repair services to customers in a courteous and professional manner. May also provide basic installation services to customers on an as needed basis. Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services. Complete all on site installation, repair maintenance and test tasks under supervision

Service and grow your existing customer base while identifying new prospective customers within the territory. Be accountable for achieving monthly, quarterly and annual sales targets established for the territory. Develop and maintain a close working relationship with Henry Schein Dental's Field Sales Consultants to support cross platform promotion of the clear aligner p