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About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler's purpose-built security platform puts a company's defenses and controls where the connections occur-the internet-so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
Job Description
Responsibilities
- Develop and maintain in-depth knowledge of our networking and security product portfolio.
- Create and deliver high-quality technical content, including deployment guides, videos, and technical documentation.
- Provide hands-on expertise in setting up customer networks and configuring firewalls for our clients.
- Collaborate with internal stakeholders, including sales, product management, and engineering teams, to drive product enhancements and improvements.
- Engage with customers to provide technical guidance, address their concerns, and ensure a seamless implementation experience.
- Lead training sessions and workshops for customers and internal sales and engineering teams.
- Participate in industry events, webinars, and conferences as a subject matter expert.
- Stay current with the latest industry trends and advancements in networking and network security.
Qualifications
- Bachelor's degree in computer science or a related field is required; a Master's degree is a plus.
- 5+ years of experience in networking and network security, with a focus on hands-on expertise in setting up networks and configuring firewalls.
- 2+ years of experience in a Customer-facing role
- Proven track record of creating and delivering technical content, including deployment guides, videos, and documentation.
- Excellent communication and presentation skills, with experience engaging directly with customers.
- Ability to collaborate effectively with internal stakeholders, such as sales, product management, and engineering teams.
- Strong problem-solving and analytical skills, with the ability to troubleshoot complex networking and security issues.
- Up-to-date industry certifications (e.g., CCNP, CCIE, CISSP, etc.) are highly desirable.
- Willingness to travel occasionally for customer engagements, training sessions, and industry events.
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Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies,including thoserelatedtosecurity and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.