Program Support Technician
Blacksburg, VA 
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Posted 10 days ago
Job Description

Job Description

Supports departmental faculty members with copying of highly technical and complex course material and correspondence as well as any committee assignments they may have. Program support includes conveying programmatic information related to policies and procedures. Works with Lead Admin., faculty, and office staff in performing ongoing activities of the department. General support encompasses coordination of departmental faculty activities; creating spreadsheets; data entry; drafting, proofreading, and editing documents; assistance with committees as well as other duties assigned. Responsible for maintaining key control, fixed assets, surplus and other fiscal tasks assigned by Lead Admin.

Required Qualifications

Previous experience providing technical support in an academic or professional office environment; experience with computer software applications such as Microsoft Suites, Google Suites, and email; strong organizational skills; ability to work independently while functioning as a team member; strong interpersonal and communications skills for positive interactions with both external and internal clients; managing confidential files and materials; ability to work with detailed information; demonstrated ability to work effectively with multiple deadlines while maintaining attention to detail; strong competency in writing, grammar, composition, and proofreading; demonstrated proficiency with software such as MS Word and Excel; experience with Windows Operating System, internet browsers, email programs and scheduling software.

Preferred Qualifications

Higher education coursework demonstrating knowledge of collegiate programs desired. Experience supporting higher education academic programs or knowledge of the operations of an academic office is highly desired. Knowledge of university policies and procedures. Working knowledge of HokieMart, Chrome River, CashNet and the Banner system desired.

Pay Band

3

Appointment Type

Restricted

Salary Information

42,000-47,000

Review Date

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight , a , a college, , and . The university has a significant presence across Virginia, including the in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous and . A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Jessica Linkous at jessrae@vt.edu during regular business hours at least 10 business days prior to the event.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
Open
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