Build custom security policies and application signatures, configured for our client s needs
Take every opportunity to maintain proficiency and increase the level of knowledge on Palo Alto Networks SASE products, software, and services
Provide after hours and weekend on-call support as needed to support maintenance activities
Analyze logs and events from the solution to perform initial troubleshooting and issue identification
Work with our Technical Assistance Center to troubleshoot and diagnose support cases
Maintain the Company's solution and provide mentorship on code upgrades and best practices
Ensure client needs are met and deliverables produced on time according to specified project deliverables and scope

Must Have:
Experience with Prisma Access
Engineer (4+ years experience) in professional services or similar function with BS/MS in Computer Science, Electrical Engineering, Computer Engineering or a related technical field, or equivalent background
Detailed technical experience in the installation, configuration, and operation of high-end firewall appliances
Strong understanding of LAN and WAN networking protocols and technologies, including switching, routing, firewalls and security solutions
Strong TCP/IP networking skills
Strong dynamic routing skills (BGP, OSPF, etc)
Experience working with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS, SAML, etc.)
Experience working with URL filtering
Experience working with Proxy and SSL Decryption
Experience working with Windows and MAC OS including(debugging, editing Windows Registries, Plist, etc.)
Experience with one or more of these vendors: Palo Alto Networks NGFW, Cisco, Checkpoint, Juniper (Netscreen), Fortinet products, Symantec/ Blue Coat, Zscaler
Good troubleshooting skills and ability to use tools like tcpdump & Wireshark
Good written and verbal communication skills with confirmed ability to communicate to senior leaders and technical peers
Demonstrate ability to work in a cross functional environment which involves coordination with different teams such as Sales/Pre Sales/Product Management/Engineering.
Attention to details, fast learner and excellent communication skills. Be able to communicate technical information in a simplified, easy to understand manner.
Project leadership experience; ability to drive organizations and resources to complete required tasks in service of end goals
Possess one of more of the following industry certifications: PCNSE, CCNA/CCNP/CCIE
Application Delivery expertise L7 SLB / Global SLB / Traditional Link LB
Application Performance Monitoring expertise Response time metrics, Application identification.
Packet capture analysis / fault isolation and remediation
In-depth knowledge and deployment experience of SD-WAN and Remote Access technologies.
Network Security expertise (IPS/IDS, ZBFW, NGFW)
In-depth IP Routing protocol expertise (BGP, OSPF, EIGRP)
Implementation of Legacy WAN solutions (MPLS, Leased Line, Frame Relay, Satellite, Internet VPN, ECMP, DMVPN)
Global-scale network design
Demonstrable Virtualization experience (VMware/Microsoft/Citrix/Linux KVM)
Desire to learn on your feet and thrive on the bleeding edge of networking