Develop technical aspects of the company's strategy to ensure alignment with its business goals.
Client and implement new technologies that yield competitive advantage.
Help departments use technology profitably.
Supervise system infrastructure to ensure functionality and efficiency.
Responsibilities includeworking on the IT Service Management modules for Incident Management, Problem Management, Event Management, Request Fulfillment, and Knowledge Management. Staff create/edit workflows, work on service management enhancements, apply patches, test, develop, script, perform system upgrades, etc.
Lead the strategy for technology platforms, partnerships and external relationships
Represent the technological agenda in staff meetings and when making hiring decisions
Identify, compare, select and implement technology solutions to meet current and future needs
Develop, track and control the development of annual operating and capital budgets for purchasing, staffing and operations
Manage and optimize infrastructure assets to satisfy internal financial targets
Create overall technology standards and practices and ensure adherence
Consolidate our technology platforms and create plans for each
Track, analyze and monitor technology performance metrics
Oversee all system design and changes in system architecture
Keep abreast of new trends and best practices in the technology landscape
Take the initiative in thought leadership, innovation and creativity
Work closely with Marketing, Business Development and Operations to define and deliver new products and enhancements.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.