As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core val

Receives and handles member inquiries by various contact methods in a courteous, professional manner. Provides accurate information to members regarding Credit Union services, products, policies and procedures. Advises members of federal regulations applicable to these policies and procedures. Resolves member complaints and corrects errors, continuously striving for first

Review, edit and publish documents, workflows, job aids, FAQ's, eLearning courses, manuals and AppleNet (SharePoint) pages. Collaborates with project teams, business analysts, quality assurance and knowledge management to create documentation which establishes the alignment between member service business processes, and information technology. Utilizes structured intervie

Responsible for relationship management of the assigned book of business Requires ability to proactively build relationships, retain and sell over the phone while navigating a computerized data entry system or other relevant applications Build a strong team interaction model to best support customers and achieve a personal customer relationship experience Exhibits the abi

The Banker is a member of a relationship management team that is responsible for building relationships with businesses within an assigned region/community. The roles responsibility includes managing and cross selling a client portfolio comprised of treasury management and/or credit clients with a focus on deepening relationships and generating additional revenue from exi

The Banker is a member of a relationship management team that is responsible for building relationships with businesses within an assigned region/community. The roles responsibility includes managing and cross selling a client portfolio comprised of treasury management and/or credit clients with a focus on deepening relationships and generating additional revenue from exi