Communicate timely information to all internal and external customers, providing professional service. Qualifications HS High School Grad or Equivalent (Required) Customer Service Skills Active Listening, Communication, Coordination, Microsoft Office, Service Orientation Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000 m

Facilitates and promotes continuous quality improvements in the delivery of patient care by maintaining active interfaces between internal and external customers (patients, family, visitors, medical staff, risk management, etc.), maintaining data system of customer issues for use in identifying areas for improvement. Protects the patient's rights; speaking out on the pati

Facilitates and promotes continuous quality improvements in the delivery of patient care by maintaining active interfaces between internal and external customers (patients, family, visitors, medical staff, risk management, etc.), maintaining data system of customer issues for use in identifying areas for improvement. Protects the patient's rights; speaking out on the pati

Responsible for registration process of new and current patients at the site. Completes check in and check out functions to include collection of co pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile. Must have ability to communicate with insurance carriers and discharge planners in

Responsible for registration process of new and current patients at the site. Completes check in and check out functions to include collection of co pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile. Must have ability to communicate with insurance carriers and discharge planners in

The Patient Access Rep is responsible for all aspects of the patient registration process, including verifying the patient identity and selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service, scanning important documents such as insurance cards, ID's, Living Wills, and POAs and verifying and enter

Demonstrates proficiency in nursing practice for assigned specialty area and provides clinical leadership for the delivery of nursing care in a department. Under the direction of the department manager leads safety and quality initiatives, focuses on and simplifies workflow, and contributes to the development of staff. Increase staff satisfaction and promotes excellent (G

Summary As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry level manager who is seeking a career avenue into the food service industry. Essential Duties and Responsibilities En

Summary As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry level manager who is seeking a career avenue into the food service industry. Essential Duties and Responsibilities En

Working as the Customer Experience Manager you will be responsible for working collectively with all levels of client leadership to create experiences and promotions across the company profile. Key Responsibilities Craft a culture that delights customers through their end to end food journey Collect and analyze CX data to identify trends, friction points and recommend inn

Summary Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities Provides quality customer service to customers by providing one on one attention to detail. Understands and applies knowledge of basic patient transport concepts, infection c

Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of

Working as the Patient Experience Manager, you are responsible for coordinating and advising all patient experience activities in collaboration with unit leadership in order to improve patient satisfaction scores. Responsibilities Supervises financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit Maintains and support

Summary Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities Provides quality customer service to customers by providing one on one attention to detail. Understands and applies knowledge of basic patient transport concepts, infection c

Key Responsibilities Responsible for site visits and client retention Assist branches with grand openings Ensure we are compliant with local and national account standards; review corporate compliance reporting Ensure action plans are developed and implemented to improve SSS/control V 9 (food waste, o/s, etc) Develop an account level incremental sales plan with local mana