Company:Landmark AviationCurrent Opportunities (0) Company Website Location(s):1500 Citywest BlvdSuite 600 Houston, TX 77042 Map Location Industry:Aerospace / Military / DefenseSize:500 or more |
Company OverviewWelcome to Landmark Aviation, where uniting exceptional customer service and uncompromising safety standards is our primary focus.Drawing on decades of experience, Landmark Aviation is committed to exceeding the standards in business aviation services. With over 40 locations in the U.S., Canada and Western Europe, we are one of the nation's largest FBO networks, with a continued commitment to growth. Offering a wide range of services, including, FBO, MRO, charter and management, we are able to successfully provide you with a single source for all of your aviation needs. Landmark's extensive network of full-service facilities offers a wide variety of amenities and services, guaranteeing both comfort and convenience. The consistency of our exceptional service and extensive capabilities affords you, our customers, an important sense of confidence and reliability, no matter where your travel takes you in the Landmark network. Uniting exceptional customer service and uncompromising safety standards, we want to be your first choice for business aviation services. For an unsurpassed customer experience, fly with Landmark Aviation. Headquartered in Houston, Texas, Landmark Aviation is a portfolio company of GTCR Golder Rauner and Platform Partners, LLC. Landmark’s current network includes six fixed base operations in Europe and Canada, as well as 35 locations in the U.S. In addition, Landmark offers charter and MRO services, and also owns and operates Encore Support Systems. Landmark’s operating philosophy is based on two critical elements: customer service and safety. Achieving the highest standard in these two areas is dependent upon the training provided to customer service and line personnel, as well as the available technological resources. We believe that the consistency of our services throughout the network and the familiar layout of our facilities provide customers with an important sense of identification that creates loyalty and ensures a long-term relationship. Although we strive to maintain a common “feel” at each of our locations, we have been successful at integrating the local flavor and individualized service that customers have come to know at each location. Landmark is dedicated to hiring qualified and committed customer service and line personnel. Landmark employees complete rigorous training programs with proprietary technology to provide unsurpassed service to our customers. We have developed and executed operating policies and procedures that draw on the highest military and commercial standards. In addition, our training, both recurrent and new hire, is based primarily upon NATA’s Safety First program which provides education on all aspects of FBO operations. The NATA course is modular and includes progressive testing which must be successfully passed in order to receive certification. In addition to the technical procedures, the course covers operational safety, commonly used FBO equipment, and customer service issues. Our focus and commitment is to provide an unsurpassed customer experience at every location in the Landmark Aviation network. Landmark Aviation is one of the world’s largest providers of business aviation services. Building on decades of industry expertise, Landmark has over 40 locations in the U.S., Canada and Western Europe, and offers a variety of services including Fixed Base Operations (FBOs), maintenance, repair and overhaul (MRO), and charter and aircraft management. Our organization employs the highest quality professionals, and is dedicated to providing exceptional service and uncompromising safety standards across the network. Landmark’s comprehensive benefits package reflects our concern for employees and their family members. We offer medical, dental, vision, life and disability coverage, flexible spending accounts and a 401(k) plan. |